ng job related issues with supervisor on the employee performance.
1.4
Outline of the Study
This study has examined the impact of counselling and comparing the perception of the manager and employee about the out come of counselling on the job performance of employee: the perception which is representation of what is perceived and considered as a basic component in the formation of a concept. As coaching has played a very fundamental role in improving the employee performance for the success of organization sine a very long time ago and always perceived positively as a key factor, at the both ends, by supervisor and employee as well. There is always a positive impact of psychosocial support, career development guidance and sharing job related issues with the supervisor on the employee performance.
This research is based on comparative study in order to analyze the differences in the perception of manager and the perception of employee about the impact of coaching and counselling on the job performance of employee. For example, in order to improve the performance of an employee if a counselling session has been conducted, now the perception regarding the outcome of counselling on the employee performance would be same on the end of employee and manager as well or would be perceived differently by both of them.
1.5 Definitions
Employee counselling
Employee counselling can be explained as providing assist and support to the workers to face and sail through the complex period in life. At many points of occasion in life or career people get nearer to some troubles either in their job or private life, when it starts influencing and upsetting their performance or, rising the pressure levels of the individual. Counselling is guiding, calming, advising and sharing and helping to resolve their troubles whenever the require arises. Counselling can be done on different areas, like as follows:
Psychosocial support: Psychosocial support is the procedure of meeting a person's emotional, social, mental and religious desires. All of these are necessary fundamentals of positive human development.
Career development support: It is a complex managerial course which involves people, addresses their ambitions, assigns those roles & responsibilities, matching with their potential, evaluate their presentation, and create Job positions to accommodate growth ambitions of workers.
Job related issues support: Job related issues support is the process of providing guidance to the employees if they are facing any kind of issues on their jobs.
Employee performance
Effective and efficient performance of an employee is an important element for the success of an organization. Employees who do not obtain yearly performance reviews, but still obtain annual pay raises, do not obtain additional enthusiasm because they be trained that no performance increases are required in order to get more money. So management of an employee performance every day is the key to an effective performance management system.
CHAPTER 2:
LITERATURE REVIEW 文献综述
Dubinsky, Childers, Skinner, & Gencturk (1988) have defined the supervision as the behavior of an individual when he or she is directing the actions of a group toward a combined goal. Two management behavior dimensions that have recognized in organizational
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