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引言：

在维基百科上，物业管理被定义为商业区或住宅区不动产的运作。物业管理的职责包括收租、回应并解决维修问题、为房东空房做广告、审核房客的信用与背景情况。物产管理最重要的角色是联络房东与房客。物业管理的定义有很多种，一个是保证他们物产的安全。看起来放心、舒适。另外，物业管理也可能意味着付钱给别人让他保证自己的物产处于最佳状态。需要物业的一些物产类型有：住房、公共公寓、复式公寓、城市房屋、独栋公寓、购物中心、商场、写字楼、机场、公共交通建设、医院等等。物业的角色非常类似于商业中的管理部门。

这个功课中，作者将会分析Megadosh物业公司客户们的投诉与问题。为了顺利阅读，我们需要懂得一些重要的术语像房东、房客和租金。作者也说明了这个过程中所涉及的每个人的角色与权利。物产管理协议依赖于客户需求的服务。他们所提供的服务业也会提到。理解了物业的角色之后，作者将展示物业经理给来信的回复。准确应答他们的质疑需要讨论每一封信件然后找到问题所在。文章所给的结论中包含了作者的观点和一些重要的事实。

Property management as defined in wikipedia is the operation of commercial and/or residential real estate. The duties of property management includes accepting rent, responding to and addressing maintenance issues, advertising vacancies for landlords, and doing credit and background checks on tenants. One important role of property management is that of liaison between the landlord and tenant. There are several definition of property management, one is that property management might mean keeping their own property safe, secure and pleasant to the eye. For others, property management could mean paying someone else to make sure your property is in tip top shape. Some types of properties that may need property management are; houses, condos, duplexes, town homes, apartments, shopping centers, malls, offices buildings, airports and public transportation buildings, hospitals and many more. Property management is very similar to the role of management in any business.

In this coursework the writer will analyze the complaints and problems presented to the property manager of Megadosh Management by their client. To be able to do so we need to define important terms such as landlord, tenant and rent. The writer also presented the roles and rights of each person involve in the business. Property management agreement depends on the service needed by the client. The payment of their service is also mentioned. Upon understanding the role of property management the writer will now present the responses on the letter sent to the property manager. Discussion of each letter and identifying the problem is needed to response on their inquiry accurately. In the conclusion the paper will include his point of view and some important facts.

Definition of Terms

Landlord - as defined in www.lectlaw.com, is an owner of real property who leases (rents) that property to a tenant under a lease agreement. He is bound to perform certain duties and is entitled to certain rights.

His obligations are: 

To ensure that he abide on the covenant that they both agree.

To secure to the tenant the quiet enjoyment of the premises leased; but a tenant for years has no remedy against his landlord, if he be ousted by one who has no title, in that case the law leaves him to his remedy against the wrong doer. But the implied covenant for quiet enjoyment may be qualified and enlarged or narrowed according to the particular agreement of the parties and a general covenant for quiet enjoyment does not extend to wrongful evictions or disturbances by a stranger

The landlord is bound by his express covenant to repair the premises, but unless he binds himself by express covenant the tenant cannot compel him to repair.

His rights are: 

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