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f confidential information will not be easily given. Besides, some of required data may not be available due to poor record system such as ineffective newspaper cutting service. The absence of these sources creates difficulty in tracing the meaningful trend and chronology of the public bus transportation policy and progress in Kota Kinabalu. Therefore, in order to get sufficient information, the data findings will not focus only to one area. The scope of the research will be expanded as several places need to be visited and more key actors need to be interviewed.

The second limitation is the accessibility to the key persons (respondents). In qualitative research that used interview method to collect data, difficulty arises when the respondents have packed work schedule. Some of the respondents especially from top level management usually have other commitments and have the tendency to cancel the appointment. Therefore, the researcher must always follow up with the respective respondents and plan the interview schedule in organized manner with back up time.

Significance of Study

The finding of this research is important for policy planning purpose as it will provide analysis of government policy in relate with public bus transportation in Kota Kinabalu. With this analysis, the policy decision makers will be able to decide whether to change or to maintain the status quo of the policy based on the information provided. Hence, it will provide feedback to the policy makers and other stakeholders.

It also will serve as a source of reference to the future researchers who seek information regarding government policy on public bus transportation in Kota Kinabalu. Since there is few in-depths studies analyse the government policy regarding public bus transportation, the findings will contributes to the body knowledge of public bus transportation literature.

The findings also will offer valuable information to public users as they will get clear pictures and more understanding about the policy progress and how to improve the public bus transportation in Kota Kinabalu.

Definition of Terms and Concept

Policy

According to Dye (1984), public policy is defined as “whatever government choose to do or not do”. Dye definition is too broad to be really meaningful but by defining policy in such a way, it is possible to determine the actual or working policy of a government based on what government do or not do (Gunggut, 2006),

As for him , it is not enough to look at the written documents such as laws and cabinet decisions but what is actually being done or not being done by the government. In this paper, policy refers to any action and effort the government want to do and not to do including any program, plan and project that being formulated to serve the public interest.

Policy Analysis

Policy Analysis is the description and explanation of the causes and consequences of government activities (Dye, 2000). According to Dye, an analysis of a public policy should be exhibit a primary concern with explanation rather than prescription which is means the policy analyst should attempt to develop or test general propositions about the causes and consequences of public policy and to accumulate reliable search findings of general relevance.

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