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s and academics have assigned variou definitions to the concept. Quite simply, 'emotional intelligence is the ability to make your emotions work for you by using them in ways that produce the results you want' (Weisinger, 1998).
Emotional intelligence emphasizes the importance of self-awareness and redresses the imbalance between intellect and emotion (Zeidner, Matthews, and Roberts, 2004). Mayer, Salovey and Di Paolo argue that EI incorporates a set of conceptually related psychological processes involving the processing of affective information (1990). These processes include the appraisal and expression of emotions; assimilation of emotions in thoughts; understanding emotions and the regulation and management of emotions (Zeidner, Matthews, and Roberts, 2004). Daniel Goleman assigns four factors to EI:
Awareness of emotions in self;
Awareness of emotions in others;
Management of emotions in self; and
Management of emotions in others (2005). Perhaps the most widely accepted scientific definition of EI is 'the ability to monitor one's own and others' emotions, to discriminate among them, and to use the information to guide one's thinking and actions' (Salovey, Mayer and Caruso 1998).
Goleman asserts emotional intelligence includes such characteristics as being able to motivate oneself, being persistent in accomplishing goals and completing tasks, controlling impulses and delaying gratification, controlling one's mood and empathizing with others (1995). Similarly, Mayer and Cobb, (2000) defined EI as the ability to accurately process emotional information such as perception, assimilation, understanding and the management of one's emotions. Mayer, Salovey and Caruso suggested EI provides a more accurate understanding of emotions, which often helps people solve problems in their emotional lives (Liptak, 2005).
They defined EI as 'the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion and regulate emotion in the self and others' (Liptak, 2005). Emotional intelligence can be used both interpersonally (recognizing and empathizing with emotion in other people) and interpersonally (identifying and managing emotion within oneself) (Weisinger, 1998). Goleman (1995) describes EI as the abilities, skills and competencies that, unlike IQ, can be learned by anyone. IQ and personality are primarily set at birth and largely outside a person's control. However, emotional intelligence can be changed and enhanced. Goleman (1995) suggested that 'emotional life is a domain that, a surely as math or reading, can be handled with greater or lesser skill, and requires its unique set of competencies.'

EI对一个人的成功和幸福感的有效性：——The effectiveness of EI on a person's success and well-being is well:

Documented (Liptak, 2005). Coleman said that 'people with well - developed emotional skills are more likely to be content and effective in their lives and that evidence verifies that people who are emotionally intelligent are at an advantage in any area of life, whether it is dealing with intimate relationships or recognizing and following the unspoken rules of organizational politics' (1995). Salovey, Mayer and Caruso (2002), concluded that 'the person who is able to understand emotions - their meanings, how they blend toge