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有效的商务沟通分析

论文作者:英语论文论文属性:短文 essay登出时间:2014-12-31编辑:pesix4点击率:11435

论文字数:1992论文编号:org201412281859069973语种:英语 English地区:中国价格:免费论文

关键词:business communication商务沟通有效沟通

摘要:文章主要介绍了关于对有效的商业交流沟通的分析。内部沟通是有效商务沟通的一个子集。与员工多进行沟通和交流也是组织运营管理的一个重要组成部分。

(塞尔迪斯)李艾柯卡,也是前克莱斯勒的总裁,他曾经说过:“你可以有伟大的思想,但如果你不能让人们理解,他们也不会带你走向未来任何地方”。


其实,内部沟通是有效商务沟通的一个子集。在商业方面,它是员工和雇主之间的对话过程,以及员工与员工之间的对话过程。沟通在组织中是非常重要的。因为它不仅让成员与一些特殊的部门的联系起来,而且也将他们与其他部门的成员以及其他部门相联系起来。此外,在经济全球化的今天,来自世界各地的公司与组织互相都有着一定的内在联系。此外,沟通能为公司的成功和失败之间的产生巨大的影响力。


大多数组织,不管是公共的或私人的,都需要了解客户和员工的战略沟通的重要性。同时,组织需要决定到底应该传达给员工什么,什么时候它应该是相通的以及应该如何沟通这些问题。这些也通常被认为是任何组织都非常重要的一部分,因为这完全取决于员工个人所面临的情况。显然,当有危机或重大事件需要解决沟通问题时,内部沟通策略就会被开发并应用。然而,沟通在大型企业或组织的变革、裁员和缩编、以及其他技术的变化中都是属于比较少见的计划。


“You can have brilliant ideas, but if you can’t get them across, they won’t get you anywhere” (Seldes) Lee Iacocca, former president of Chrysler.


Internal communication is a subset of effective business communication. In a business context, is the dialogic process between employees and employer, and employees and employee. Communication is vital in an organization because it not only connects members within a specific department but also connects them to members from other departments, from other branches, and, in today’s global economy, from around the world. Moreover, communication can make the difference between success and failure for a company.


Most organizations, public or private need to understand the importance of strategic communication with customers and employees. Determining what should be communicated to staff, when it should be communicated, and how it should be communicated is often considered an importnatn for any organisation which solely depend on the induvidual facing the situation. Internal communication strategies are developed, reactively, when there is a crisis or major event that clearly requires addressing communication issues. Communication is rarely planned out around major corporate or organization change, layoffs and downsizing, and other technological changes.


Good communication helps ensure the efficient operation of all levels of an organization, from lowest to highest. Speaking is important because members must be able to express ideas verbally in a way that will both clearly get points across and hold the interest of listeners. Additionally, members might be called upon to conduct.


In the given scenario, the COO of the company needs to take the responsibility to announce the employees about the shifting of the customer support and IT department to a new country. Though the company has been working well, it needs to be shifted due to maintain a competetive edge over other companies and also to reduce the costs that occur. This scensrio involves passing such a message to the employees who would really create a grevience among the employees and no person would be geared up to make a sudden move to a new country. This would create a sudden fuss among the employees as it would be tough to accept the situation and make a sudden shift altogether.


There are many issues emerging due to this relocation of the company. Considering the personal view of employees, it would be very difficult for the employees to plan out whether to move their entire family of shift himself/herself alone. There is a risk involved in this that the employee could even leave the company if he is not ready to move to the new country. Thus would push him into dilemma whether to continue the job in a new country or drop it. In such a typical situatoin, the COO of the company needs to take many precautions t论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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