英语论文网

消费者是购买并使用产品或服务的人。早前的制造商在销售时遵循“购者自慎的原则”。这意味着买家在购物时会保持谨慎，因为他们知道客户在购买前会利用他所拥有的技能和知识来检查产品。但贸易的发展以及经济全球化使得消费者现在不可能在购买前就确认产品的质量。最重要的是随着科学的发展，产品的复杂性也逐渐增加，从而使得对消费者的研究过程成为了更加艰难的任务。因此，生产者其实一直都比消费者更占有上风，并且日复一日消费者越来越容易被欺骗，这对现在和未来都造成了误导和利用。电子商务和新兴信息技术时代的到来，消费者被进一步剥夺了他们在合理的价格得到一个定性的产品的权利。这已导致世界各地的消费者剥削案件数目不断上升。

The National And International Experiences Law Essay

Consumer is the one who buys and uses a product or a service. Earlier the manufacturers used to work under the principle of ‘CAVEAT EMPTOR’, which means buyer beware as they knew the customer will examine the product with all his skills and knowledge before buying it. But the growth of trade and its globalization has made it now impossible for the consumer to assure the quality of the product beforehand. On top of that the complexities of the product also have been enhanced with the advancement of science thus making the examining process a much tougher job for the consumer. Thus the producers have an upper hand over the consumers any day, plus they are becoming stronger and stronger day by day with the consumers being duped, misled and exploited every now and then. In the era of emerging e-commerce and improvised information technology the consumers are further deprived of their rights to get a qualitative product in reasonable rates. This has led to the increasing number of consumer exploitation cases around the world. Consumer exploitation is a situation where the consumers are cheated by the business community explicitly by providing poor quality products or by charging high prices. Some of the common ways of exploitation are:

In order to shield the consumers being exploited many protective measures have been adopted across the globe whereas in India, the Consumer Protection Act was introduced in the year 1986 which provides the rights to the consumer to seek redressal in a dispute at a state or national level. The agencies could now with the help of this law resolve the complaints in a more simple, inexpensive and prompt mode. A whole department has been established to look after consumer affairs at the state and central government. The overall situation of rising exploitation gave birth to consumer protection practices thus consumerism came into effect. Consumerism is a recent and universal social movement. It refers to the wide range of government business and independent organizations’ activities designed to protect the consumer rights. Consumerism is a process through which the consumers seek redress, restitution and remedy for their dissatisfaction and frustration with the help of their all organized or unorganized efforts and activities. The main concept of consumerism is self-protection by consumers. They must be aware of their rights, raise their voice against any exploitation and try to get their grievances sort out. Consumer Organizations voluntarily engaged in managing consumers and encouraging and protect their interests by exerting, legal, moral and economic pressure on producers is the other most important element of consumerism. By any means consumerism should not be considered as consumers’ war against business as their satisfaction will not only benefit business but government and society as well.

NEED FOR THE STUDY

Even today, a large proportion of population is illiterate. They need to be educated to make right choices. Some dishonest traders and manufacturers may exploit c