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消费者权利的概念最早由美国总统肯尼迪1962年于关于保护消费者利益的国情咨文中提出。消费者知情权又可以称之为知悉真情权，是消费者享有的知悉其购买、使用的商品或者接受的服务真实情况的权利。这里的“知悉”有两层含义：一是消费者有权主动询问有关商品情况；二是经营者不经询问就应当真实地记载和说明商品和服务情况。

The earliest concept of consumer rights by the United States President John F. Kennedy in 1962 at the " State of the Union on the protection of the interests of consumers " presented . Consumers' right to know the truth and the right to be called , is enjoyed by consumers aware of its purchase and use of goods or services received the right to the truth . Here the " knowledge " has two meanings : First, Consumers are entitled to ask about the situation of the commodity ; Second, operators without asking to be true account and description of goods and services in the case .

由此可见，我国消费者知情权内容具体包括三个方面：一是关于商品或服务的基本情况。这包括商品的名称、产地、商标、规格、生产者名称、生产日期、服务内容等。二是关于商品的具体技术状况。

Thus, our consumers' right to know the specific content includes three aspects: a is about the basic situation of the goods or services . This includes product name, origin , trademarks , specifications, manufacturer's name , date of production , services and so on. The second is about the product specific technical conditions .

这包括商品的用途、性能、所含成分、规格、等级、有效期限、检验合格证、使用说明书等。三是关于商品或服务的价格和商品售后服务情况。因为商品或者服务价格是交易进行的关键，最为直接的关系到经营者和消费者的切身利益，而商品售后服务直接反映了经营者对商品的信心。目前，我国对服务行业管理尚不严格，价格收费比较混乱，所以，消费者为避免挨宰受损在接受服务前就应价格等问题与经营者进行协商确定。

This includes the use of goods , performance, ingredients , size, grade , expiration date, inspection certificates , manuals , etc. Three is about the price of goods or services and commodity service conditions . Because the price of goods or services is the key to the transaction , the most direct relationship to the operators and the vital interests of consumers , and commodity service operators directly reflects the confidence of the commodity . At present , China's service industry management is not strict , the price charged is a bit confusing , so that consumers in order to avoid damage to Aizai before receiving services in the price and other issues should be determined in consultation with the operator .

In addition, consumers' right to information also includes the following three aspects: First, consumers buy goods before the right to require the operator in accordance with the laws and regulations in the manner prescribed for the goods or services marked the real situation , which is operators should take the initiative to fulfill. Second, consumers in the purchase or use of goods or services, goods or services, the right to exercise the situation
Asked and the understanding that consumers take the initiative to obtain information . And consumers in the transaction process inquiry , goods or services to understand the situation of the rights are protected by law , operators should carefully and patiently to be consumers about the answer . Third, consumers not only want to know the goods or services , and more important to know the true situation. Operators in the launch of products or services to consumers , the obligation to provide both the real situation , if you provide false or fictitious information , consumers can claim transaction void .

However, understanding the "consumer 's right to know " connotation , it is not confined to China's " Consumer Law" provisions of Article 8 , because in addition to the other provisions of the Act , as