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Cloud computing has built on industry developments dating from the 1980s by leveraging outsourced infrastructure services, hosted applications and software as a service (Owens, 2010). In the all parts, the techniques used are not original.

Yet, in aggregate, it is something very different. The differences provide both benefits and problems for the organization integrating with the cloud. The addition of elasticity and pay-as-you-go to this collection of technologies makes cloud computing compelling to CIOs in companies of all sizes.

Cloud integration presents unique challenges to incident handlers as well as to those responsible for preparing and negotiating the contract for cloud services. The challenges are further complicated when there is a prevailing perception that the cloud integration is “inside the security Edge or the organisation has been stated in written that a agreement needed the supplier to be safe, this must be sufficient.

This sort of thinking may be naïve but, unfortunately, it is not rare. The cloud provider may have a great deal of built in security or they may not. Whether they do or not, incident handling (IH) teams will eventually face incidents related to the integration, necessitating planning for handling incidents in this new environment.

The impacts of cloud integration warrant a careful analysis by an organization before implementation. An introduction of a disruptive technology such as cloud computing can make both definition and documentation of services, policies, and procedures unclear in a given environment. The IH team may find that it is helpful to go through the same process that the team initially followed when establishing their IH capability.

Security Incident

The term 'security incident' used in this guideline refers to any incident related to information security. It refers to information leakage that will be undesirable to the interests of the Government or an adverse event in an information system and/or network that poses a threat to computer or network security in respect of availability, integrity and confidentiality. On the other hand, the worse incidents like natural calamity, power cuts and data line failure. . are not within the scope of this guideline, and should be addressed by the system maintenance and disaster recovery plan.

Examples of security incidents include: unauthorized access, unauthorized utilization of services, denial of resources, disruption of services, compromise of protected data / program / network system privileges, leaks of classified data in electronic form, malicious destruction or modification of data / information, penetration and intrusion, misuse of system resources, computer viruses and hoaxes, and malicious codes or scripts affecting networked systems.

Security Incident Handling

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