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  [essays and dissertation][Business Subjects][Marketing ]Marketing across culture:The Impact of Cultural Values on Marketing Ethical Norms: A Study in India and the United States论文



论文编号: lw200802181146224211
论文属性: Courswork
论文语言:English
论文国家:U.K.
登出日期: 2008-02-18  
字数: 2950
源程序: 无
价格: 150
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business outside their domestic borders; this has
brought together business executives with different cultures,
values, laws, and ethical standards. It is imperative in
today’s world for multinational businesspeople to be sensitive
to the values, culture, and ethical standards of other
countries. Academics and practitioners around the globe
have begun to realize the need for a culturally bound ethics
education in business (Borkowski and Ugras 1998; Greenman
and Sherman 1999).
This study focused on an important classification of the cultural
issues and ethical practices that differentiate countries.
We investigated the United States and India and assessed
their differences along Hofstede’s (1991) dimensions. In general,
we found that these countries exhibit different cultural
values that lead to different interpretations of marketing ethical
norms. The U.S. respondents interpreted these norms
much more strictly than the Indian respondents.
Given the increasing globalization of firms and the growing
interdependencies among countries, the need for a clearer
comprehension of cultural influences on ethical and organizational
practices has never been greater. The specific implications
of these findings are as follows: Some of the marketing
ethical norms can be construed and interpreted
differently in India; therefore, U.S. managers must explain
their expectations and underlying assumptions at the outset
when conducting business internationally. The paradig英语论文网 【http://www.51lunwen.org】m of
“cultural relativism” (i.e., ethics varies from one culture to
another on the basis of the business practices of the host culture)
holds true, and thus firms are advised that “when in
Rome, do as the Romans do.” It may be beneficial to organize
training programs for managers from participating countries
to develop and reinforce a formal or an informal common
CONCLUSIONS, LIMITATIONS,
AND FURTHER RESEARCH
48 Pallab Paul, Abhijit Roy, and Kausiki Mukhopadhyay
code of ethics. It may also be beneficial to establish a
common understanding of this code of ethics from the perspectives
of different stakeholders with diverse cultural
backgrounds to minimize the chances of subsequent
misunderstanding.
Our findings also challenge the conventional wisdom that
managers with low collectivism, low uncertainty avoidance,
high masculinity, high power distance, and low long-term
orientation need to learn more about the importance of ethics
in business. In reality, such a clear-cut cultural profile of a
manager may not exist. It is likely that managers will exhibit
different levels of cultural values, which makes it difficult to
predict how they will respond to different ethical issues.
Nevertheless, our research provides some understanding of
the cross-cultural values across two different countries and,
consequently, some ideas about how people from India and
the United States may react to different marketing ethical
issues.
A caveat for this study is the relat 本文来自:英语论文网 【http://www.51lunwen.org】
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