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cting the person that you understand what he/she is saying. As being a critical listener, is try drawing a conclusion based on the facts and observation you got from the speaker; this is where you can develop good skills by asking meaningful question. The benefits of becoming a empathic listener is to build trust, trying to reduce tension, encourage your speaker to get you more information and making them feel safe. So overall becoming a good listener, you gain, trust, build teamwork, and gain valid information about the speaker.
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