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酒店管理本科预科作业:Disscuss, with reference to the theories of Maslow and Herzberg, whether workers in the hotel and catering industry can be difficult to motivate

论文作者:留学生论文论文属性:学期论文 termpaper登出时间:2010-12-14编辑:anne点击率:1839

论文字数:1522论文编号:org201012142202025625语种:英语论文 English地区:英国价格:$ 33

关键词:Hospitality Managementmanagement sciencecatering industry servicMaslowHerzberg

Introduction
From the view of management science, motivation is the enterprise’s special purpose to affect people’s internal needs, which way managers use to mobilize employees’ enthusiasm. Motivation also can be regarded as a kind of investment, the reward of investment is the enhancement of working efficiency. The catering industries (such as hotel) develop as the development of economics and the level of people's living standards. The hotel's employees are participants in the process of management and service. The workers are reliable service providers, whose enthusiasm will directly 英国酒店管理论文代写 affect the service quality. And, the requirement to the service quality of the guests becomes higher and higher, the service quality of the hotel and other catering industries reflects the comprehensive quality of the hotel management and service..........................
Maslow’s hierarchy of needs theory and Herzberg’s the two-factor theory
The characteristics of the hotel and catering industry service
What objects workers want to get
Technique to motivate workers in hotel and catering industries
Conclusion

References

Daschler,P.J. and Ninemeier,J.D.(1989).Supervision in the Hospitality Industry. East Lansing, MI: Educational Institute American Hotel & Motel Association

Drummond, K.E. (1990). Human Resource Management for the hospitality Industry. New York, NY: Van Nostrand Reinhold

Michael Riley, Managing people: a guide for managers in the hotel and catering industry , Butterworth-Heinemann, Oxford,2000

Petcharak, P. (2002),the assessment of motivation the saint paul hotel employees, retrieved on march 28th, 2010 from http://www.uwstout.edu/lib/thesis/2002/2002petcharakp.pdf

Rutherford, D.G.(1990).Hotel Management and Operations. New York, NY: Van Nostrand Reihold

Thompson,J.K.(1991).Ten Steps to Improve Morale and Reduce Turnover. Executive Housekeeping Today, 52(2),14

Wheelhouse, D. (1989). Manageing Human Resources in the Hospitality Industry. East Lansing, MI: Educational Institute American Hotel & Motel Association

Wong,S.,Siu,V. 英国essay and Tsang, N.(1999). The impact of demographic factors on Hong Kong hotel employees’ choice of job-related motivators. International Journal of Contemorary Hospitality Management, 11 (5),:230-241

 

代写需求
论文题目:Disscuss, with reference to the theories of Maslow and Herzberg, whether workers in the hotel and catering industry can be difficult to motivate.
论文语种:英文
您的研究方向:business
是否有数据处理要求:否
您的国家:英国
您的学校背景:
要求字数:1500
论文用途:本科预科作业
是否需要盲审(博士或硕士生有这个需要):否
补充要求和说明:1.论文格式essay
2.reference需要六个以上
3.要参考我给的资料,但不能照抄

 

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