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Hotel Management and Performance Evaluation-酒店管理与绩效评估

论文作者:英语论文论文属性:作业 Assignment登出时间:2014-04-10编辑:caribany点击率:9413

论文字数:2789论文编号:org201404081405561071语种:英语 English地区:英国价格:免费论文

关键词:Performance Evaluation绩效评估Hotel Management绩效管理Improvements

摘要:绩效管理的目的是为了提高员工的工作效率,从而实现公司的目标。与此同时,管理者应该做一些努力来改善他们下属的工作环境。

Hotel Management and Performance Evaluation

酒店管理与绩效评估


Introduction  引言


As chairman and CEO of Loews hotel, Jonathan Tisch wanted to understand the work problems between employees and management. So he came into staff’s work to get the employee's work experience, and found a lack of enterprise management. The lack of the management inspired Tisch to re-thinking human resources management. After making a deep thinking, he put out some important management plans for Loews hotel.
由于洛伊斯酒店的董事长兼首席执行官乔纳森·蒂施想了解员工和管理层之间的工作问题。于是,他走进员工的工作,得到了员工的工作经验,并发现缺乏企业管理。管理层缺乏灵感的需要重新思考人力资源管理。做了深刻的思考后,他拿出的洛伊斯酒店一些重要的管理计划。


1 Questions in Loews Hotel and Improvements  洛伊斯酒店的问题及改进措施


1.1 Ignored the communication with employees  忽略与员工的沟通


For this enterprise, in the process of management, managers ignored the communication and exchange with employees. Lack of communication led to the management can not really understand the needs of employees, and thus can not solve the problems of them. In business, compared with managers, employees especially workers who did service jobs are the most difficult. For working employees, comfortable working clothes and suitable working tools are very essential. These problems can significantly affect an employee's work efficiency and work attitude though they look very small. More communication with the employees and understand heir needs, is the key to improve business performance.

对于这家企业,在管理过程中,管理者忽略了与员工的沟通和交流。缺乏沟通导致的管理无法真正了解员工的需求,从而解决不了他们的问题。在业务上,与管理者相比,员工特别是工人做服务性工作是最困难的。对于工作的员工,舒适的工作服和合适的工作工具是十分必要的。这些问题可以显著影响员工的工作效率和工作态度,虽然他们看起来非常小。与员工多沟通,了解他们的需要,是提高企业绩效的关键。


Managers should fully consider the situation in the course of employment and pay attention to their ideas. Seriously investigate the work of employees have any ideas and suggestions to their leaders. And then pour out of these ideas and proposals to be answered. For the boss, how to meet various requirements of employees will affect the trust for each other. This will be of great benefit to the company's development. For example, a securities company held a branch manager at the workshop, the instructor of the company is the director, sincerely told his right experience, so that branch managers have been deeply moved. In order to enhance the performance of branches, some branch managers working hard. These cases are good, but there is something wrong with the method. Most of the branch managers, give all work to the employees regardless of how the actual situation is. They only want to be sure to improve business performance. To avoid this, managers should not only focus their vision on the company, but to think more of the employees. At this position to the employees for their ideas, managers will found that the employees naturally willing to implement policies in company. Managers need to understand that only take into account its ideas and meet their needs can the employees work for you and really help you.

1.2 Compensation management system is imperfect
Through in-depth work experience, Mr Tisch found that their employees’ enthusiasm is not high. Through analysis, the conclusion is that companies pay management system is imperfect. Reward and pun论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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