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论文作者:留学生论文论文属性:短文 essay登出时间:2010-05-23编辑:vshellyn点击率:5619
论文字数:4433论文编号:org201005231757013808语种:英语 English地区:澳大利亚价格:$ 22
关键词:TelecommutingManagementCommunicationStrategy
Management communicationstrategies determine jobsatisfaction in telecommuting
Keywords Telecommuting, Management, Communication, Strategy
Abstract The aim of this article is to examine the relationships between several managementcommunication strategies and the job satisfaction of telecommuters. A review of the literaturerevealed that several management communication strategies directly influence job satisfaction oftelecommuters. However, this claim has not been objectively tested on Australian telecommuters.Hence, a sample of 43 telecommuters, mostly from IBM Australia, were surveyed and the resultsanalysed using Pearson's product-moment correlation. Eleven aspects of the strategies were found tohave significant influence on the job satisfaction of telecommuters: communicating job responsibilities;goals and objectives; deadlines and job expectations; communicating freely and regularly; providingappropriate equipment; training and career development; and reviewing work and salary regularly.
This article concludes that cultural, economic and social contexts may have a distinct part to play inthe impact of management communication strategies on the job satisfaction of telecommuters.
Introduction
The need to investigate the impact of management communication strategies ontelecommuters will become increasingly pressing as telecommuting assumes agreater prominence among workers and organisations, especially those that haveperceived its social, personal and economic impacts (Lavallee, 1993). Althoughthere tends to be a reduction in interpersonal communication among staff, jobsatisfaction appears to rise with telecommuting, as personal stresses are reduced(Korte andWynne, 1996). However, a deterioration of relationship, resulting fromreduced interpersonal communication, negatively influences job satisfaction, andsometimes leads to telecommuters leaving their jobs prematurely and frustrated.Communication is the means to adhere the telecommuter to the office (O'Connell,1996). Despite the fact that several management communication strategies havebeen advanced to address this problem, it still persists and reflects in rapidemployee turnover, which is detrimental to business operations (Fowler, 1996).There is, therefore, a need to review these strategies to capture their potentialitiesfor improving telecommuting.
Hence, this paper aims to examine the relationships between severalmanagement communication strategies and the job satisfaction oftelecommuters, with a view to making recommendations for properimplementation. The study proceeds under the following sub-headings:
(1) Design of the study and methodology.
(2) Data analysis and results.
(3) Discussion and conclusions.
Design of the study and methodology
The foregoing section suggests that the level of job satisfaction oftelecommuters may be associated with several management communicationstrategies, and probably certain demographic attributes of the individuals. Thetask is therefore to empirically examine the job satisfaction of telecommutersrelative to several management communication strategies and demographiccharacteristics of these individuals.
This section describes the methodology adopted in carrying out the study.The nature of the sample is discussed, with a mention of the questionnaireinstrument, operational measures of the study vari本论文由英语论文网提供整理,提供论文代写,英语论文代写,代写论文,代写英语论文,代写留学生论文,代写英文论文,留学生论文代写相关核心关键词搜索。