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Project 1: Rad-Tel : Case
Study the following case in regards to Rad-Tel below and answer the questions below:
RAD-TEL Implements SAP Business One Software
27 Mar 2009
by: Evolution Future Solutions
Quick Facts Website: https://www.radtel.com.au Key Challenges: Back-office systems were becoming increasingly inefficient and unable to support continued company growth Project Objectives: To replace existing software applications and remove cumbersome manual systems Solutions and Services: SAP Business One Why SAP Solution: Rad-tel needed an integrated system that could support everything from financials and reporting to inventory control and factory activities Implementation highlights: Project was completed within three months, on time and on budget Key Benefits: -Dramatic improvements in cash flow and staff efficiency -Faster ordering and invoicing processes requiring much less manual intervention -A solid platform to support company growth Existing Environment: MYOB, and an in-house developed database Hardware: Intel Server Database: SQL RAD-TEL Intergrated Water Management RAD-TEL Improves Cash flow and slashes admin costs after implementing SAP Business One Software With large areas of Australia still experiencing low rainfall and drought, efficient management of valuable water resources has become a top priority for local governments around the country. A major part of this requirement is the monitoring and control of everything from reservoirs and dams to pipelines and pumping stations. Staff need to be aware of any operational issues as they occur so corrective steps can be taken immediately. New South Wales company, Rad-tel has carved out a lucrative niche in the monitoring and control of water delivery plant. Since starting operations some 20 years ago, the family-run firm has grown to the point where it now provides water and sewerage automation and control systems to more than 100 local government authorities and water companies around Australia. With its specialist staff members, the company assesses requirements for clients before providing them with the hardware and software needed to do the job. Working on both existing infrastructures as well as in the design of greenfield sites, Rad-tel has become a leader in this technically challenging field. Challenges posed by an ageing IT infrastructure Approximately 12 months ago, Rad-tel realised that its back-end IT systems supporting the day-to-day operations were no longer up to the task. General Manager, Adrian Nisbet said staff were constantly wrestling with laborious processes that severely hampered their efficiency. The company was using MYOB for financials and an in-house designed database for inventory management. A third stand-alone system was used for purchasing and order
ny’s factory, equipment is assembled against customer orders, with the
e didn’t have effective communication between the sales people and the factory,” said
e finally got to the point when we recognised we needed better financial control of the
oving to SAP Business One
ch and examining a number of options, Nisbet said the
isbet said that SAP had not initially been on the short list, as he had traditionally thought
orking with SAP partner Evolution Future Solutions, Rad-tel completed a blueprint of its
s
e realised that some of the ways in which we had been working were not the best,” he
t
oftware customisations to SAP Business One were kept
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