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Service industry has become the leading industry of the economic.
After entering the 21st century, the globalbshare of services in GDP has reached 76.5%, and the growth trend has been extended, the proportion reached 69.0% in 2009. Among them, the developed countries more rapidly developed service industry, the added value of service industry of GDP has increased from 70.2% in 2000 to 82.5% in 2012, the service industry has become the dominant industry economic growth.

The service has become the main channel of absorbing employment
In most countries and regions, the service is considered the most can contain a large number of labor, the proportion of social labor employment services has increased year by year in the western developed countries, most countries' labor employment in service has more than the first, the second industry, take the United States for example, more than 75 million Americans are employed in service sector and as much as 7 per cent of US economy is service oriented., this percentage is expected to go up to 85% by 2012.

High-grade trends in service trade structure
Service trade can reflect a country both in the services sector supply and demand situation at home and abroad, and can also reflect the services comparative advantage condition, it can show a country's economy from the perspective of an open service-oriented trend. In 2012, world trade in service into the whole per capita exports to $1086.0, the United States is the world level of 2.7 times, Germany is six times above the world level, and Japan 2.3 times. high grade of service trade structure can reveal the developed countries of super international competitiveness.

Reference
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Glenn B.Voss，A. Parasuraman，& Dhruv Grewal (1998). "The Roles of price，Performance，and Expectations in Determining". Satisfaction in Service Exchanges. pp.61-62

Gronroos C. (2003). "Relationship Approach to the Marketing Function in Service Contexts". The Marketing and Organizational Behavior Interface. pp.3-12 https://www.51lunwen.org/marketing/

Manohar U. Kalwani & Narakesari Narayandas (1995). "Long-Term Manufacturer-Supplier Relationships: Do They Pay Off for Supplier Firms?". Global Marketing. pp.1-12

Robert M. Morgan & Shelby D.Hunt (1994). "The Commitment-trust". Theory of Relationship Marketing. pp.20-38

Vikas Mittal, Pankaj Kumar, Michael Tsiros (1999). "Attibute-Level Performance,Satisfaction and Behavioral Intentions over Time" A Consumption-System Approach. pp.88-101
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