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of the processes and outcomes. The interpersonal relationship among the team can be classified as a good one as there was harmony in the decision making process and the avoidance of all personal issues that had the potential of marring the established relationship.

4.3.3. Transformational Approach: The leader's interactive nature of communicating with the followers on every detail that needed to be done and on the progress is a proper demonstration of the transformational leadership approach. The act of empowering the followers by adequately training them to become highly competent and encouraging them to participate and be involve in the decision making was an approach that greatly paid off in the project. With due consideration of the workforce of over 7000 people to be sensitised, there was no way of accomplishing the goal if followers were not trained to take up the responsibilities of sensitising the workers and contractors in their respective departments

Lessons learnt from the course
This course clarifies the fact that every leader's competence and skills are greatly based on the attitude of the followers and the outcome of the specific task being handled. Irrespective of the fact that most people are of the opinions that great leaders are born, this case of leadership skill is a proper demonstration of the fact that leaders are made and not born. This is supported with the statement made by Vince Lombardi in Hackman and Johnson, (2000) that, 'Leaders are made, not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile' (Hackman & Johnson, 2000) This course boldly outlines the fact that every individual has a hidden leadership skills that is exhibited based on the situations we find ourselves in. The general knowledge was that, leadership is only exhibited when one is saddled with some specific task but the course has explained the fact that, leadership roles are played in all walks of life and among all categories of people with little or no consideration to gender, race, ability, stature, age, cultural or ethical barriers. Once the behaviours of the followers are greatly manipulated to yield productive results, leadership is displayed.

One important lesson learnt from course is that, we sell ourselves any time we are faced with the situation of communicating our skills and knowledge to a second party. Communication, coupled with confidence is thus a very key factor in determining great leadership potential. Her duties as the team leader would definitely not have been possible if she lacked these two vital factors.

Some other important lessons learnt in the course are the fact that, leaders must exercise great care when leading people because the success and failures of an endeavor greatly depends on them. Strict leadership skills displayed in the Autocratic leadership type yields very little results. But democratic leadership type yields great results. Leaders who totally ignore the emotions of the followers are certainly not heading for success but failure! All aspects of human life directly affect productivity, hence a slave shop leadership attitude with no space for social issues is definitely a wrong approach to leadership. This approach was very well demonstrated in Matilda's approach in relating to her followers.

Improvements to Case Study 3 based on learnt theories