英语论文网

留学生硕士论文 英国论文 日语论文 澳洲论文 Turnitin剽窃检测 英语论文发表 留学中国 欧美文学特区 论文寄售中心 论文翻译中心 我要定制

Bussiness ManagementMBAstrategyHuman ResourceMarketingHospitalityE-commerceInternational Tradingproject managementmedia managementLogisticsFinanceAccountingadvertisingLawBusiness LawEducationEconomicsBusiness Reportbusiness planresearch proposal

英语论文题目英语教学英语论文商务英语英语论文格式商务英语翻译广告英语商务英语商务英语教学英语翻译论文英美文学英语语言学文化交流中西方文化差异英语论文范文英语论文开题报告初中英语教学英语论文文献综述英语论文参考文献

ResumeRecommendation LetterMotivation LetterPSapplication letterMBA essayBusiness Letteradmission letter Offer letter

澳大利亚论文英国论文加拿大论文芬兰论文瑞典论文澳洲论文新西兰论文法国论文香港论文挪威论文美国论文泰国论文马来西亚论文台湾论文新加坡论文荷兰论文南非论文西班牙论文爱尔兰论文

小学英语教学初中英语教学英语语法高中英语教学大学英语教学听力口语英语阅读英语词汇学英语素质教育英语教育毕业英语教学法

英语论文开题报告英语毕业论文写作指导英语论文写作笔记handbook英语论文提纲英语论文参考文献英语论文文献综述Research Proposal代写留学论文代写留学作业代写Essay论文英语摘要英语论文任务书英语论文格式专业名词turnitin抄袭检查

temcet听力雅思考试托福考试GMATGRE职称英语理工卫生职称英语综合职称英语职称英语

经贸英语论文题目旅游英语论文题目大学英语论文题目中学英语论文题目小学英语论文题目英语文学论文题目英语教学论文题目英语语言学论文题目委婉语论文题目商务英语论文题目最新英语论文题目英语翻译论文题目英语跨文化论文题目

日本文学日本语言学商务日语日本历史日本经济怎样写日语论文日语论文写作格式日语教学日本社会文化日语开题报告日语论文选题

职称英语理工完形填空历年试题模拟试题补全短文概括大意词汇指导阅读理解例题习题卫生职称英语词汇指导完形填空概括大意历年试题阅读理解补全短文模拟试题例题习题综合职称英语完形填空历年试题模拟试题例题习题词汇指导阅读理解补全短文概括大意

商务英语翻译论文广告英语商务英语商务英语教学

无忧论文网

联系方式

代写新西兰留学生作业-客户关系管理课程作业CRM coursework

论文作者:英语论文网论文属性:课程作业 Coursework登出时间:2012-01-25编辑:kalila点击率:7316

论文字数:9992论文编号:org201201252308053391语种:英语 English地区:新西兰价格:免费论文

关键词:新西兰留学生作业新西兰客户关系管理作业CRM coursework

摘要:代写新西兰留学生作业-客户关系管理课程作业CRM coursework A single, multiple choice (2 points/problem, 30%)

代写新西兰留学生作业-客户关系管理课程作业CRM coursework-

A single, multiple choice (2 points/problem, 30%)
1, in customer relationship management, for the customer value analysis and evaluation, commonly used so-called "pareto Principle" (80/20 Pare To Principle), this Principle is refers To the (B).
A. VIP customers and ordinary customers usually is the proportion of 0 were distributed
B. enterprise of 80% of the profits or higher is comes from the 20% of customers, 80% of customers to bring enterprise income of less than 20%
C. enterprise internal customers and external customers for the distribution proportion even 0
D. enterprise of 80% of the profits from 80% of customers, 20% of customers to bring enterprise 20% gain
2, in customer relationship management, can according to different dimensions to subdivision customer base, and may, according to the customer value division, and may, according to the relationship between customers and enterprise division, can according to the customer's state division, which of the following four options with three other is not the same? (D).  https://www.51lunwen.org/newzealandthesis/ 
A. enterprise customer b. internal customers cristiano channel distributor and agents d. VIP customers
3, in the customer relationship management, customer satisfaction is the following two factors which decide? (A).
A. the expectations of our customers and perception b. customer complaints and loyalty C. The quality of the products and price d. product performance and price
4, in customer relationship management, which of the following is not the customer loyalty performance (C).
A. to enterprise's brand to have an emotional and rely on b. repeat purchase
C. Even if meet the enterprise product not satisfied, also won't complain to the enterprise
D. The recommendation of a friend to the side of the product of the enterprise will
5, in customer relationship management, can according to different dimensions to subdivision customer base, and may, according to the customer value division, and may, according to the relationship between customers and enterprise division, can according to the customer's state division, which of the following customer types according to the customer does not belong to the classification of the state? (D).
A. new customers b. loyal customers C. Lose customers, d. small and medium-sized businesses
6, the following that customer service tool does not belong to the electronic commerce environment of customer relationship management in front of the implementation of the service function? (D).
A. personalized web service function b. online customer service C. Order self-help tracking service D. The customer the state analysis
7, in customer relationship management strategy, "loss warning" is the key factor to which the management? (C).
A. the customer satisfaction b. customer loyalty C. Customer state d. customer cost
8, customer for power supply company provide the power use of the service is based on the following which type of loyalty? (A).
A. monopoly loyalty B. Friends and family loyalty cristiano inert loyalty d. trust loyalty
9, CRM research which kind of loyalty? (D).
A. monopoly loyalty B. Friends and family loyalty cristiano inert loyalty d. trust loyalty
10, satisfaction and loyalty, the relationship between the relationship in which behave most closely? (A).
A. industry competitive enterprise customer relationship b. to implement customer integral plan论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

共 1/3 页首页上一页123下一页尾页

英国英国 澳大利亚澳大利亚 美国美国 加拿大加拿大 新西兰新西兰 新加坡新加坡 香港香港 日本日本 韩国韩国 法国法国 德国德国 爱尔兰爱尔兰 瑞士瑞士 荷兰荷兰 俄罗斯俄罗斯 西班牙西班牙 马来西亚马来西亚 南非南非