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ard challenge for us : telephone interview. Because our marketing plan is about to sell the product to the SME construction company, in other words , it is business to business, so we cannot do questionnaire in the NBS or on the street, and this interview is very important for our marketing plan, because we have to know what the customer’s information, if we failed to do this survey, our marketing plan is half-baked, and it is not enough to be convincing. Before we done it, we need to collection the construction firm’s information, such as the company name, the location, the telephone number, and what these firms manufacture and so on. One of group member and I be in charge of this part of work, we found about 200 companies from Fame with the turnover from 1 million pounds to 15 million pounds. We chosen 20 firms from this company list to do the telephone interview , in addition, we also checked these company’s information on its website to make sure it is correct, then we thought it is enough , because our requirement is to interview 10 companies. In fact, after the other group member done the telephone interview, there were only two companies involved in this interview, the success rate is one-tenth, and the problem is that some companies thought it is not necessary for their business, because they are small size firm, and some company did not like the telephone interview, because they thought this is waste their time. When I heard of this news, I thought we failed on telephone interview, and I also thought maybe we should give up the telephone interview, because one of my friends’ group failed on the telephone interview before. If we failed on this interview, we cannot do the plan in the next step, because we need to know the company’s information, then we can do the marketing mix, especially the promotion part, so we decided to call the target company as many as we can until we get 10 interviewee, in addition, we try to make the interview between 5 to 10 minutes. In the end, we done this telephone interview, we contacted about 100 companies and taken about 7 hours to collected ten company’s information.

This is our first time to do the telephone interview, and this part of work must be done on time because the project management, actually I have done questionnaire and interview before, but that is just a research practice and the survey target is my classmate, so it is very easy to do, and this time we unexpected that the telephone interview is so hard. Though this problem, my colleagues taught me a lot of something that I cannot learned from books, and one of the most important point is do not say give up easily, because if people insist on one thing; they will come to the top at the end, and I think this will help me to overcome many hard situations in my career and life.

3.Team leadership 团队领导力

According to Weth (2005), the definition of the leadership is: the accomplishment of a goal through the direction of human assistants.  As I said before, individual behavior can affect other group member’s performance potentially, although there are many factors can affect team success, the influence of team leader is especially important, so a good leader is necessary for a team if they want to achieve success. According to Trent (2004), the team leader can stimulate group interaction, discourage member complacency, provide a source of enthusiasm for team tasks, and s本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。