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Issues Related to Internal Communication
Taking into account the inputs obtained through the questionnaire survey and interviews, we identified several issues related to the present communication level in Chesapeake and these are:

Less openness in Communication: Although almost one third of worker surveyed reported being unsatisfied with the present communication level, they were still less inclined or motivated to take initiative in clarifying their doubts or presenting their suggestions or opinions in front of the management.

Lack of timely and appropriate feedback: employees expressed their dissatisfaction with the management’s response to their suggestions or opinions in the past. They expect the management to respond timely and appropriately to their suggestions, and the failure of management to do so makes them less motivated to initiate the communication.

Consider management a secretive: few employees consider that management tries to hide facts and figures from them and does not involve them in their decisions.

Interdepartmental communication: the employees also consider that the interdepartmental communication can be improved.

Appraisals: formal appraisals which are supposed to be conducted once every year have not been regularly conducted over the past few years.

Discussion:

In the past, when workers voiced their suggestions or opinions to the management, the management either failed to give them proper feedback or it was not timely. Consequently the workers lost the motivation to take initiative in communicating with the management. This is the reason why suggestion box failed to serve its intended purpose. As a result the communication flow was disrupted and it became mainly from top to bottom. When workers become less interested in clarifying their doubts, the transparency of managerial decisions automatically decreases. They start perceiving management to be secretive and their trust on management declines. Although there is a demand for secretive behaviour on running business (Salmon, 2009), by lacking of transparent information delivery, such secretive principle is unavoidable to underlying exploration of motivations; that in turn make communication flow disrupted. The loss of motivation or apathy also causes the workers to be less involved with company’s overall benefits and they find less incentive to engage in interdepartmental communication for company’s better performance. According to Diamond (2000) this may happen due to several reasons, for instance, miscommunications between human resource recruitments and other practical departments, and lacking of Management Information System (MIS) which leads to unsuccessful information delivery (Donovan, 2005).

Issues related to the Installation of new Printing Press

The main issues related to the installation of new press are:

Lack of Experience: Since there have been very few major change initiatives in Chesapeake in the past 20 years, the mag本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。