东方餐厅是一家位于伦敦的中型中餐厅.。它是在2010开的。随着新开的中国餐馆和其他类型餐厅的数量不断增加,其客人数量也在减少,收入也相应减少.。饭店管理研究从而减少客人的主要原因,这是因为它未能建立一个主页,使餐厅可以不通过网络提高知名度,和客人不能订购,支付方便的通过互联网购物。在这份报告中,它将开发一个IT项目的餐厅,以解决上述问题。
1.0 Introduction 简介
Oriental Stir Fry Restaurant is a medium-sized Chinese restaurant located in London. It was opened in 2010. As the number of Chinese restaurants and other types of restaurants opened newly is increasing, the number of its guests is decreasing and its income is reduced accordingly. The restaurant management has investigated the major reason leading to reduced guests, which is because it fails to establish a home page, resulting in that the restaurant can not improve its visibility through the network, and guests can not order, pay conveniently in the shop through the Internet. In this report, it will develop an IT project for the restaurant to address the above issues.
2.0 Body 正文
2.1 Individual requirements
To address the problem of reducing guests, an IT system will be established and the IT requirements are shown as follows.
2.1.1 Online booking system,
Guests can make use of the online booking system to facilitate ordering food, dining time and even dining table. When a table gets filled, it automatically gets filled so customers are unable to book this table.
2.1.2 Delivery options
As there was no home page before, customers can only order and consult by phoning, sometimes there is no one answers because they are all busy, delivery options can allow many customers order and consult at the same time, thus avoiding the loss of customers caused by the busy phone.
2.1.3 Payment system
With electronic means of payment, many consumers tend to pay through the network and mobile phones, which is both convenient and safe, after the establishment of the home page, consumers of the restaurant can pay online.
2.1.4 Comment module
The system allows consumers to assess the products and services provided by the restaurant and share their consumption experience through social media, making it easy for consumers to make suggestions and comments, and positive comments by consumers can also help to attract new customers.
2.2 Integration
2.2.1 Hardware integration
According to project needs and business systems of the restaurant, its network backbone can make use of 100M Ethernet technology. Network application protocol should be based on TCP / IP, in the core network layer, it can take modular Dlink's fast switch as a backbone switch to constitute the backbone of network for the restaurant. The enterprise's key database can be directly connected to core hub; the desktop computer or POS machine of various departments can have an access to the secondary hub to constitute the access layer. Computers of various departments are through the routing device to be easily linked with banks, revenue departments, Internet and other interconnection network.
2.2.2 System integration
In addition, the system also needs to integrate the following software: webview software, which can clearly show pictures, through zooming in and out to allow consumers to have a clear view of the restaurant and food provided; firewall and antivirus software, which can prevent and detect attacks from hackers and virus to ensure system stability, funds security of customers’ payment, and avoid disclosure of personal information; re
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