Abstract: Small towns as the object, this study selected 22 factors, the survey data of 26 small towns in Wenzhou area based, using the SPSS19.0 software, by variance analysis and regression analysis method of combining, carry out an empirical study on the satisfaction of residential property service. The results show that: the smaller influence factors of property service satisfaction include the basic feature of owner, the arrival time and property fee standard，the bigger influence factors of property service satisfaction include commissioned by the property services and housing property types.In the 12 influencing factors of property service satisfaction, solve the
complaints from owners and service attitude are two greatest influencing factors,
coefficients were 0.444 and 0.234.This research can help to formulate policies that enhance residential property service level and optimizing the living environment
of the small town.
Key words: The small town, Property service satisfaction, Influencing factors, Wenzhou