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potential is a motivators factor. Hertzberg also argues that both these factors play an important role in an employees motivation. Hertzberg theory says that management should not only concentrate on the hygiene factors but providing a sense of recognition, achievement, responsibility is also an important aspect of motivation. Omega should work on communication which will also help develop better leadership qualities. Omega lacks vertical communication. Communication also reflects the organizational culture. Communication is refered to a process that occurs among people, its not with the help of technology but on the forces of people and their surroundings(Iavncevich and Matteson, 1993). Vertical communication should be prominent in an organization as it helps in exchange of views and not just information. It should both ways, which would help the organization in understanding the situation in a much better manner. It should be understood that communication at all levels plays an important role and the absence of communication could lead to dissatisfied employees, therefore making the environment very unconducive.

Considering all the fact and finding communication has been a major issue in the organization. Considering Maslow's hierarchy of needs the company has been facing a lot of issues with security and social needs. Maslow's theory is considered as a pyramid that starts with safety and security, which moves up through rewards, affiliation, growth and work and life harmony(Stun, 2001). Omega as an organization does not face issues with poor quality of staff. They should work towards developing a better and more effective way of communication that will help in generating a more positive approach towards the employees. Although the employees are not looking for any sort of monetary benefits they should be provided with company shares, which will help build confidence in them that lack when it comes to Omega. May be Omega can not afford to provide a better fleet of cars or intensive training and development programs but they could consider the employees view which is of high importance considering the fact that they are professional staff. The level of criticism could be high but a more effective management methods could be adopted. Once the communication barrier is removed the free flow of thoughts among the employees and management will also help in understanding on how the company should be governed and the level of supervision that should be provided. The company may also downsize considering the fact that each employee is willing to take more responsibility of his or her job. This also helps increasing leadership levels and the company can take this as an opportunity for internal promotion and creating newer positions in their management. Hence the management as such will be able to provide a 'meaningful and challenging' working experience their by reducing turnover and improving satisfaction.
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