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图表1
列车正点率下降
“列车正点率下跌在今年秋天的第一个季度比较明显，两个主要的伦敦与苏格兰铁路公司的火车时间记录最严重的。总体而言，旅客列车公司运行的列车上91.5％显示的是9月期间182011年10月15日，较去年同期的数字为92.8％有所下降。从网络铁路公司（NR），数字显示，东海岸公司运行的列车上只有84.1％，与2010年同期的89.2％相比，基本一致。
Exhibit 1
Train punctuality rates fall
“Train punctuality dipped in the first part of autumn this year, with the two main London to Scotland rail companies having the poorest trains-on-time record. Overall, the passenger train companies ran 91.5 per cent of trains on time in the period September 18 to October 15 2011, compared with a figure of 92.8 per cent in the same period last year. From Network Rail (NR), the figures showed that the East Coast company ran only 84.1% of trains on time in early autumn this year compared with 89.2 per cent in the same period of 2010.
伦敦到苏格兰公司 - 维京火车 - 操作时间在西海岸主线在2011年的初秋，在去年同期的91.5％相比，现在只有84.5％的列车在运行。 NR表示，东海岸的经路受到阻碍的原因是因为一些基础设施的故障。
The other main London to Scotland company - Virgin Trains - operated only 84.5% of trains on time on the West Coast Main Line in early autumn 2011, compared with 91.5 per cent in the same period last year. NR said East Coast's performance was hampered by a number of infrastructure failures. These included a signal failure at King's Cross in London on September 26, a fire on the Nene River Bridge at Peterborough in Cambridgeshire on October 2 and damage to overhead line equipment caused by trespass and vandalism between Loversall Carr Junction and Retford in Nottinghamshire on October 5. The other companies which failed to run at least 90% of trains on time in early autumn 2011 were CrossCountry, First Capital Connect, First Great Western, London Midland, Northern Rail and Southern. Best-performing company in early autumn 2011 was London Overground which ran 96.9 per cent of trains on time and was one of only three companies with a better record than during early autumn last year.https://www.51lunwen.org/ygshlw/
　　　　In the last part of this month - for which figures will be released later - rail commuters have suffered some rush-hour delays, including some caused by cable theft and some down to late-running engineering works. In January, regulated rail fares - which include season tickets - will be rising by an average of 8 per cent. David Sidebottom, director of rail customer watchdog Passenger Focus, said: "Punctual trains are among passengers' top priorities for improvement and a key driver of passenger satisfaction, so it's disappointing to see this dip in train performance. "It's essential that Network Rail and train companies re-double efforts to make sure that poor performance is spotted, understood and addressed."
　　　　A spokesman for the Association of Train Operating Companies said: "Train companies have worked hard with the rest of the industry to raise overall levels of punctuality and reliability in recent years. "But we're not complacent and we understand the need to keep on focusing our efforts to provide passengers with services that continue to improve."”
(Peter Woodman, The Independent, Friday 28 October 2011.)

Exhibit 2

The standard performance measure for UK passenger trains is the Public Performance Measure (PPM)
PPM combines figures for punctuality and reliability into a single performance measure. PPM measures the performance of individual trains advertised as passenger services against their planned timetable as agreed between the Operator and Network Rail 本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。