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温哥华留学生国际商务谈判assignment [4]

论文作者:英语论文论文属性:作业 Assignment登出时间:2014-11-10编辑:zcm84984点击率:17497

论文字数:5561论文编号:org201411071259504099语种:英语 English地区:加拿大价格:免费论文

关键词:温哥华留学生作业国际商务谈判论文Negotiation

摘要:本文是一篇温哥华留学生国际商务谈判论文,谈判是一个过程,是一个我们尝试解决的意见或利益冲突的分歧的过程。无论是有意或无意,我们几乎每天都在洽谈,与我们的朋友,家人,同事,上司,生意伙伴,陌生人,有时甚至从自己做起与自己谈判。

performance and improve their global supply chains.

 

Over the past 100 years, UPS has become an expert in transformation, growing from a small messenger company to a leading provider of air, ocean, ground, and electronic services. The most recent public change came in 2003, when the company introduced a new brand mark, representing a new, evolved UPS, and showing the world that its capabilities extend beyond small package delivery. The company went another step further, adopting the acronym UPS as its formal name, another indicator of its broad expanse of services. Ever true to its humble origins, the company maintains its reputation for integrity, reliability, employee ownership, and customer service. For UPS, the future promises even more accomplishments as the next chapter in the company's history is written.

 

Conflict. Interests

 

SteveMadden.com began the collaboration with UPS in order to have their shoes delivered across the world in a very efficient manner. Believing in UPS’ experience and availability to support the supply chain, SteveMadden.com was assured that their shoes will be delivered all over the world in due time and with maximum responsibility.

 

The problems started when UPS lost some of the packages, refusing to admit so and refund the value of the packages. In the cases in which the packages’ value was rather small, the refund was sent almost immediately and no negotiation was necessary. However, there are still many other cases in which the value of the packages is higher and UPS is not willing to pay so easily the entire value. Here is where the negotiation starts. Even though the packages are easily tracked on UPS’ website, sometimes the packages don’t reach the destination. Nevertheless, on the website they even have a signature to prove that the package was delivered safely on time. Assuring SteveMadden.com that they had other packages delivered at that address with the same signature provided, UPS will not take the responsibility of losing the package.

 

Therefore, SteveMadden.com’s interest is to get the entire value of the package at its original price, even though some packages had shoes on sale, at a smaller price. Consequently the BATNA is the value of the shoes at the original prices shown in the website’s catalogue. UPS’ BATNA is 0, of course. Their interest is not to pay anything to SteveMadden.com, insisting on the fact that the packages were safely delivered to their destination.

 

Most of the times, the negotiation process that is being triggered by what we call an ?UPS” issue is a two sided time consuming procedure. It would not be completed in just one day. It so happens that we might not reach a mutual agreement within a week either.

 

For us as a company that stands both as a provider to ou论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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