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新西兰留学生银行满意度的research proposal [7]

论文作者:英语论文论文属性:调研报告 Research Proposal登出时间:2014-11-07编辑:zcm84984点击率:19388

论文字数:5725论文编号:org201411062253073573语种:英语 English地区:新西兰价格:免费论文

关键词:银行满意度调查留学生论文信贷枯竭开户银行

摘要:本文是一篇留学生银行满意度调查论文,一个借款人在个人银行的关系中面临着转换成本;如果它最先的银行是处于财务危机的,从一个单一贷款方贷款,将会耗资巨大。

Normal' align='left'> The results point out to the fact that having alternative lending sources isolates firms from the adverse effects that rising concentration and mergers may convey. Thus our findings are consistent with the existence of informational monopolies and switching costs. Moreover, the efficiency gains that result from larger market shares are passed on only to clients that face lower switching costs.


Switching costs are much lower if the firm holds loans from more banks, and can threat to move its business elsewhere if a lender charges higher interest rates. Alternatively, a firm that holds loans from multiple banks is more likely to face rate reductions when its lending source becomes larger and gains efficiency.


Little is known about what governs recovery from banking crises. The first pass at these data uncover several robust patterns. Banks that are already in trouble tend to lend money to riskier clients. Another important factor for recovery is the size of the initial drop in profit during the onset of the distress. Third, it also matters the general climate of the bank after the financial shock.  But no evidence was found that there was anything different about the banks that recovered from the downturn when many banks were distressed than during other periods. Fourth, recovery also depends the factors that the bank can control.  Loan level data suggests that an important reason why the recovering banks manage defaults better is that they are tougher on extending credit to their riskiest customers.


Regulators tend to disclose relatively little about what steps are taken with respect to banks that require intervention. Our findings suggest paying close attention to whether the distressed banks are being particularly vigilant in containing credit to high risk borrowers. To the extent they are not doing so, the regulators could push in this direction. For countries that have credit registers and credit ratings that are readily available this would be easy to implement. Likewise, where regulatory assessments concentrate on a CAMELS which means capitals, assets, management, earnings, liquidity and sensitivity to risk of the markets rating system, the supervisors might want to pay particular attention to the riskiest assets and customers.


SME markets have a dimension that is local. This comes with entry barriers and switching costs and there is a room in exercising market power. In banking business both satisfaction and switching costs can be regarded as loyalty antecedents; however, satisfaction influence on loyalty is greater than the influence of switching costs. Researchers established a relationship between overall satisfaction and customer intentions to recommend a bank and to remain a customer. Despite the fact that financial products still are not differentiated, the customers in banking sector cannot make objective assessments of service quality, that is why the concept of trust is very important here.


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