英语论文网

管理沟通、知识和信息
Managing Communications, Knowledge and Information

讨论要采取的主要决定范围：
决策是良好商业的重要组成部分。在经典徽章公司，决策应该越来越多地发生在各级管理。业主可以作出关于投资的重大战略决策和未来的发展方向，管理者可以作出更明智的决定，如何自己的部门可能作出贡献最有效的整体企业目标。但是越来越多的普通员工会对自己的任务、对客户的反应以及对业务实践的改进做出决定.。

Part 1
Task 1
Discuss what the major ranges of decisions to be taken:
Decision-making is a crucial part of good business. In classic badges company, decision making should increasingly happen at all levels of management. The owner may make the grand strategic decisions about investment and direction of future growth, and managers may make the more tactical decisions about how their own department may contribute most effectively to the overall enterprise objectives. But quite ordinary employees are increasingly expected to make decisions about the conduct of their own tasks, responses to customers and improvements to business practice.

Following are the decisions that need to be taken when starting a new enterprise:

Programmed Decisions:

These are standard decisions which always follow the same routine. As such, they can be written down into a series of fixed steps which anyone can follow. They could even be written as computer program

Non-Programmed Decisions:

These are non-standard and non-routine. Each decision is not quite the same as any previous decision.

Strategic Decisions:

These affect the long-term direction of the business e.g. whether to expand the business in different countries

Tactical Decisions:

These are medium-term decisions about how to implement strategy e.g. what kind of Marketing to have, or how many extra staff to recruit.

Operational Decisions:

These are short-term decisions (also called administrative decisions) about how to implement the tactics e.g. which method is use to make deliveries. (Bowett, 2013)

Identify and examine the kind of information and knowledge needed to ensure that effective decisions are taken:
Information is the vital component for the decision making. In fact the success or failure of decision rests on the information on hand. Situation in which a manager have full information regarding the problem is available is called certainty e.g. what will be the demand of badges if prices are increased by 5%? and where the range of information is neither perfect and neither imperfect it is called risky decision making e.g. what will be the sales revenue of company if prices are increased by 5% per unit? while the situation where the decision maker have no information regarding the problem on hand is called uncertainty e.g. what will be the growth rate of company in 5 years?

Following are the different kinds of information and knowledge that needed to make effective decisions for Classic Badges Company.

What are the major objectives of company?

Who are its major customers?

Who are its potential customers?

Who are its potential competitors?

Which advertisement and marketing procedure should be used?

Which distribution method should be used? (Rutherfort, 2007)

List and assess internal and external sources of information required and justify their suitability and reliability for this project:
There are two different sou