英语论文网

Peter ducker observed that a company's first task is 'to create customer'. How ever customers face a vast array of product and brand choice, price and suppliers.

How do the make their choices?

We believe that customers estimate which offer will deliver the most value. Customers are value maximizes with in bound of search costs and limited knowledge, mobility and income. They form an expectation of value, and act on it. Weather (or) not offer lives up to the value expectation affects both satisfaction repurchase probability.

Attracting customers:

Today's customers are becoming harder to please. They are smarter, more prices conscious, many more competitors approach more demand, less forgiving and them with equal better offers. The challenge, 'according to Jeffery Gilmore is not to produce satisfied customers, several competitors can do this. The challenge is to produce Delighted loyal customers.

Companies seeking to expand their profits and sales have to spend considerable time and resources searching for new customers. To generate leads, the company develops ads and places them in media that will reach new prospect , its sends direct mail and make phone call to possible new prospects; its sales people participate in trade shows where there might find new leads; and so on. All this actives producer a list of suspect. The next task is to identify which suspect are really good prospect interviewing them, checking on their financial standing and so on. Then it is time to send Our sales people the customer centered firm seeks to create high.

ANALYSIS AND INTERPRETATION

The Study was conducted in the following segment of A.P. Industry to find out the interested of the customers to invest in wind power generation business.

Majority of the customers met were from Hyderabad as most of the corporate offices of various factories are located in Hyderabad. The focused segments are cement, pharma, chemical, metal, telecom, construction, electronics, food & beverages, plastic, paper industries.

Customer satisfaction that is not main goal if the company increases customer satisfaction by loweing its price as increasing its services, the present may be lower.

FINDINGS

97% of respondents are aware of renewable energy.

It was clearly found out that the industries and business organization are aware of renewable energy

100% Respondents are aware of wind energy.

70% Respondents are aware of benefits offered by WTG.

40% Respondents have the tax benefit.

76% Respondents have their turnover which is more than 50 crores.

60% Respondents have their PAT i.e., between 1-10 crores.

1 Rank is given to Wind Energy by the 56% respondents.

From renewable本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。