英语论文网

研究者通过调查问卷收集所需的相关的主要数据,然后通过频率分析进行数据分析和平均评分分析。结果表明,网上银行减少了银行客户的不便,节省时间、交易成本，并促进快速响应，显示的最高的平均成绩是4.38,4.26,4.21,4.21。对网上银行好处的研究结果类似于早期阿哈默德·拉立木的研究(2008)，银行客户提出了网上银行所带来的好处。第二部分是与网上银行相关的风险显示,在使用网上银行的时候，网上银行客户担心网上银行欺诈的机会会增多，这些人群较多，这些列表中最高数据是3.19。政府访问数据显示平均得分是2.56。其他报表显示低的平均分，这些与网上银行相关的风险结果有点不同于先前的研究。

ABSTRACT

Internet banking started in 80s and nowadays it's considered globally as an essential need of today's modern banking facilities. The debate about moving secure investment and banking transaction to the web is indeed over because they are already in progress but analysis of the dimensions of this revolution are far from complete.

This research is done to reveal the views/perceptions of today's modern day customers about online banking. The main objectives were (a) customer's perceptions of the benefits of online banking (b) customers perceptions of the risks/the issues/threats/problems associated with the online banking. The outcome of the study may help the higher management of banks to plan and implement more secure and effective online banking services.

The researcher collected the primary data through questionnaires and then data was analyzed through frequency analysis and mean score analysis. The results show that online banking minimizes inconvenience, saves time, the cost of transaction and facilitates quick responses showed the highest mean scores i.e. 4.38, 4.26, 4.21, and 4.20. The outcomes of the benefits of online banking are similar to earlier studies of Ahmad Kaleem (2008). The customers gave average responses to rest of the statements of the benefits of online banking. The second part which was related to the risks associated with online banking show that the customer's fear of the chance of fraud in online banking is at the top of the list with the highest mean score of 3.19.The chance of govt access to data comes second which showed the mean score of 2.56. Rest of the statements showed low mean scores. And the results of the risks associated with online banking are a bit different from previous studies.

INTRODUCTION

history tells that technological innovations have always added up in human general and professional life. And last two centuries can easily be called as the era of technological revolution. And during the process of this modern technological era the innovation of computer has totally changed the landscape of today's modern world. Rapid technology advancements in this field have totally changed the world wide economic and business atmosphere.

Same way innovation of internet banking in the banking sector has opened a new and totally different platform for speed up communication and transactions of financial transactions for the customers (Booz et al, 1997). It is essential to introduce this latest banking tool to customers in a positive way and create aware本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。