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Globalization Workflow Statement of WorkThis Statement of Work(SOW)gives an overview of the current workflow issues facing theGlobalization group at Sun Microsystems,Inc.It also provides the desired outcome ofSun's Globalization代写留学生论文 Workflow assessment.This document is not a full set of requirements;those requirements will be delivered at the Request for Proposal phase.Use this documentfor background in completing the questionnaire that accompanies it.1.ScopeSun's globalization workflows today are multifaceted and complex.The Globalizationgroup charter includes the improvement of Sun Microsystem's globalization processes.The Globalization group is assessing the globalization workflow systems marketplacewith the goal of architecting a solution to make Sun's internal globalization workflowsmore efficient,less complex,and improve scalability.2.Current Sun Tools,Tasks,Interfaced Systems/Componentsin Globalization Process2.1 Existing Globalization Workflow ToolsToday Sun has more than one localization workflow capable of interactingwith Content Management Systems(CMS).a)The Sun Globalization group supports and maintains a Globalization Portal:aportal developed to automate the translation process in order to make ourprocesses more efficient and consistent,to improve quality,reduce cost andtime to market.The Globalization Portal Technology portfolio consists of:Web Based Workflow(Globalization Portal)*?Translation Memory(SunTrans 2)?Translation Editor(Sun Translation Editor)?Other translation memories such as Trados(used to supportFrameMaker files)?Glossary Tool(Sun Gloss)?Translatability Tool(Sun Proof)*Interacts with Translation TechnologiesThe Sun portfolio also includes the following technologies which can interfaceto Sun's current Globalization Portal:Sun Confidential and Proprietary 1 10/09/06Information Management System(IMS),with the following components-?Project Administration?Project Budgeting/Cost Estimation?Resource Management Tool?Time Tracking System?Expense Tracking?Finance Cross Charge Interface?Interacts with Vendor Profile Database?Web Based Documentation Tools?Project Repository Management?CMS Interfacesb)Sun also licenses a third party workflow and translation memory solution,whichprovides customizable workflows and reports,but has a different translationmemory format from that used for the rest of Sun's content.2.2 Customer Driven Process ToolSun's customer driven process comprises a tool that allows internal Suncustomers to upload files via a web form(this tool is currently internal only,withplans to make it accessible/available externally).The web form allows customersto select target languages for translation,and give vendor instructions.The toolalso allows quotes to be posted by vendors,and to be approved by the customer.When translated files have been posted to the site by the vendor,the customercan retrieve those translated files and post review comments for the vendor.Thevendor can then upload final files.The translation memory format for theseprojects is Trados.2.3 Other ProcessesOccasionally,Sun has projects that do not fit into any of the abovetools/processes.There are two main reasons for diverting from the othertools/processes:?the file type is not supported by any of the tools,?and/or the systems today are not flexible enough to handle customizedworkflows that are customer/project specific.About 20%of the content localized at Sun does not go through a centralGlobalization group and translation memories for thes