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论文作者:英语论文论文属性:学期论文 termpaper登出时间:2010-01-17编辑:steelbeezxp点击率:2702
论文字数:3000论文编号:org201001171831044669语种:英语 English地区:加拿大价格:$ 33
关键词:
Needs Assessment Project
MGT 614 Training and Development
Yuanyuan Zhao(zoe)
February 8, 2009
Content
Executive Summary…………………………………………………………………………3
Reasons for Assessment and Object……………………………………………………4
Assessment Tools……………………………………………………………………………4
Observation……………………………………………………………………………………5
Questionnaires…………………………………………………………………………………6
Interview and questionnaires…………………………………………………………………7
The Needs Assessment Process…………………………………………………………7
Organizational Analysis…………………………………………………………………………8
Person Analysis…………………………………………………………………………………8
Task Analysis……………………………………………………………………………………9
Cost……………………………………………………………………………………………10
Table of Cost…………………………………………………………………………………10
Table of Time…………………………………………………………………………………10
Appendix……………………………………………………………………………………11
Questionnaires………………………………………………………………………………11
Interview questions…………………………………………………………………………12
Observation sheet……………………………………………………………………………13
Executive Summary
The reason for proposing the needs assessment results from the events I met. In walking through the home plant and office, I was noticed by some calendars displaying scantily-clad women in the break room; and I also overheard some borderline racy jokes in the Engineering Department. I think it is the bad influence to the company and all employees. If things continue this way, behaviors and attitude of employees will be affected that will lead to low job performance and effectiveness, and eventually result in they fail to meet the business strategies and achieve the goal of company. So, I need to do the needs assessment for confirming what problems influence employees’ behaviors, what result will be produced to employees, job performance, achievement of goals and even the whole company due to problems, and what should employees improve and correct, etc. In the needs assessment, I will use the tools of observation, interview, and questionnaires according to different types of employees. The reason I will use these three methods to conduct needs assessment is they respectively fit to the actual situation of three different types of employees: salaried exempt employees, non-exempt office employees, and non-exempt production employees in terms of their different characteristics. Also, I consider the requirements of cost and time, and think these three methods are appropriate to be used under this condition. The next I will focus on the process of needs of assessment that involves three steps: organizational analysis, person analysis, and task analysis. Through these three analyses, I will get and screen out some relevant information that are significant to discover the key points, for example what should be improved to employees, what/how some factors affect job performance and company’ s goals, etc. During this process, the total cost includes money and time that are counted. For example, overtime fees, time consumption and fees of resources.
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