敦煌和兰州服务人员回应请求话语的对比研究
论文作者:www.51lunwen.org论文属性:硕士毕业论文 thesis登出时间:2017-12-09编辑:lgg点击率:5895
论文字数:38596论文编号:org201712051648139280语种:英语 English地区:中国价格:$ 66
关键词:英语语言学论文回应服务业敦煌
摘要:本文是英语语言学论文,本文选取请求言语行为作为研究对象。请求是一种威胁说话双方面子的言语行为,因此如何对请求进行回应,是衡量说话人礼貌认知和礼貌策略使用水平的重要标准。
Chapter OneIntroduction
1.1 Background of Study
The globalization of economy stimulates the integration, as well as collision ofcultures of different countries and regions.As a vital part of culture, language certainlybecomes a signal showing the assimilation and disassimilation of cultures in variousnations and regions, among which some cities of significant positions politically oreconomically have drawn the attention of linguistic researchers. Thus, the studies oflanguage used in these major cities are being conducted in full swing.The Belt and Road Initiative (B & R), as an important
strategyproposed in 2013and put into practice in 2015, has attracted the whole world’s attention to the NorthwestChina. The major cities and towns on the Belt take on huge responsibilities to promotethe implementation of B & R. However, language barriers and different pragmatichabits of residents from these cities and towns will become factors possibly affectingthe implementation of B & R.Dunhuang (DH), a typical tourism city and Lanzhou (LZ), the capital of GansuProvince,arethetwosignificantcitiesalongtheBelt.Dunhuangis famous foritshighly developed tourism industry and abundant cultural resources, which fascinate touristsboth at home and abroad every year. As a city serving people of national and evenworldwide scale, Dunhuang features the adoption of standard Mandarin as its dailylanguageespeciallyamong youngpeopleandlocal elders speakDunhuangdialect moreoften. By contrast, Lanzhou is known as the transportation hub of the Northwest Chinaand large amount of tourists choose Lanzhou to be their transfer station on their waywestward. Furthermore, Lanzhou is also renowned for its political significance andheavy industry. Thus, Lanzhou observes the gathering of thousands of tourists andpeople from the field of government or business as well. Different from Dunhuangdialect,thedialectofLanzhouisabranchof LanYinMandarin(Zhou,2005),belongingto Sino-Tibetan languages. Dunhuang and Lanzhou dialects differ from each other insuch aspects as phonetic characteristics, historical trace and syntactic p
References, etc.
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1.2 Purposes of Study
By a combination of qualitative and quantitative methods, this study is anattempt to find and analyze the effects of age and gender differences on responses torequests both in Lanzhou and Dunhuang. Furthermore, the current study intends to doa comparison of politeness degree of service staff between Lanzhou and Dunhuang. Inaddition, with the pragmatic research on service staff’s responses, this study also triesto give reasons for the current situation and provide implications for the promotion ofservice quality in both cities.
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Chapter Two Theoretical Framework
This chapter introduces the theoretical framework of the study. Morespecifically, this chapter provides detailed information of theories and methodologiesthat support and form the basis of the current research.The most important theory in the framework is variational pragmatics,providingsupport forthe feasibilityandrationalityofthecomparisonbetween Lanzhouand Dunhuang. Consideringthe research subject is service staff’s responses to requests,this paper also elaborates on speech act theory, introducing the basics about theclassification and realization of speech acts. In that request is a speech act that easilyintriguesimpoliteness,politenessprincipleisalsoincludedinth
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