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商务英语通用语邮件中请求策略的(不)礼貌探讨

论文作者:留学生论文论文属性:硕士毕业论文 thesis登出时间:2021-06-20编辑:vicky点击率:3354

论文字数:35655论文编号:org202106191003437873语种:英语 English地区:中国价格:$ 66

关键词:英语语言学论文商务电子邮件请求策略商务英语通用语

摘要:本文是一篇英语语言学论文,本研究的重点是调查商务英语邮件中使用的请求策略,看看哪种类型的请求策略是商务英语邮件中最常用的。

笔者认为针对商务英语邮件中常用的请求策略和策略类型,作者对收集到的415封商务英语邮件中不同请求策略和策略类型的使用频率进行了分析,详细的频率表见第五章。结果表明,直接请求策略的使用频率最高,约为246次,其中包括191次情绪竞争、5次显式执行、21次对冲执行、3次义务陈述和26次需要陈述。传统间接请求策略的使用频率为90次,包括4个提示公式和86个查询准备,非传统间接请求策略的使用频率最低为10次,均为强提示。


CHAPTER ONEINTRODUCTION


1.1 Rationale

English is one of the major international languages in the world, which is also themost widely used language. However, among all English speakers, the majority arenot native speakers but non-native. English has become “the common language ofchoice, among speakers who come from different linguacultural backgrounds”(Jenkins, 2009:200), which has been referred as lingua franca (ELF) and has beenemployed in various cross-cultural fields, such as international business, academicexchanges, international tourism, etc. As much of the business now operates in thisglobal market, many commercial activities take place in neither party’s first language,and English is often the language of choice. Under this circumstance, ELF isspecifically defined as BELF, which is business English as lingua franca. For BELFusers, their language competence is of considerable importance to ensure successfulcommunication with their business partners (Li, 2016:66). However, “good languagecompetence” here does not mean to use English as proficient as native speakers, butto accurately express your intentions, including not only the proper use of languagebut their pragmatic competence. Sometimes pragmatic competence even plays a keyrole in achieving successful cross-cultural communication. Therefore, it is not enoughto just know the pronunciation, vocabulary, and grammar of the target language.Peoplem still need to understand the real intention of the speakers and use sentencesto achieve successful communication. Studies on pragmatics in speech acts haveshown that non-native speakers may have pragmatic failures in the target language.

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1.2 Research questions

This study aims to study request strategies in business English emails written byBELF users and to examine whether the degree of directness is matched to the degreeof politeness from the point of view of business practitioners, for example, whetherthe most direct request strategy is the most impolite one. The main three researchquestions are as follow:

1. What are the characteristics of the use of request strategies in BELF emails?

2. How do the practitioners perceive the relationship between the degree ofdirectness and politeness?

3. What are the possible factors that affect BELF users’ choices of requeststrategies?

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CHAPTER TWOLITERATURE REVIEW


2.1 Previous studies of the speech act of request

2.1.1 Defining requests

As one typical speech act, the request has gained much attention from scholars in thefields of pragmatics and sociolinguistics. Their first step is to define what a request is,and different researchers could come up with different explanations.

As an outstanding researcher who revised and developed the Speech Act Theory,Searle (1969) specifically classified the illocutionary acts into five categories,including directives, representatives, commissives, expressives, and declarations. Arequest 论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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