英语论文网

Introduction 简介

我非常感激被选做这份报告，我发现了一些非常有趣的事实，我愿意与你们分享。Telkom在南非是一个非常重要的公司。为什么Telkom很重要，是因为Telkom是非洲最大的综合通信公司，为各类客户提供综合通信。
I have been very grateful for being chosen to do this report, I have found some very interesting facts that I would love to share with you. Telkom is a very important company in South Africa. The reson why why telkom is very important is because, Telkom is Africa's largest integrated communications company, providing integrated communications to all types of clients.

Investigative method 调查方法

我该研究中采用的方法主要是互联网（www.telkom。za）。我还和Van Rensburg先生会面，他是telkom分公司经理。我也可以发送电子邮件与我的查询，这将有助于我完成这份报告，以我的优势。Telkom有幸回答我的电子邮件，所以我认为他们是一个评估公司非常自豪。
The method that I've used in this research was mostly the internet (www.Telkom.co.za). I also went for an interview with Mr. Van Rensburg, the Manager of the main Telkom branch. I have also been able to send them e-mails with my queries that will help me to complete this report to the best of my advantage. Telkom has had the pleasure to responded to some of my e-mails and therefore I am very proud to consider them as a very assessable company.

Findings 调查结果

我发现联系这家公司很容易，但不是每个人都能给我这份报告所需要的信息。他们通过电子邮件回答我，他们也愿意和我面谈，我问了我所有的问题。公司收集信息和存储信息的方式非常有趣，他们通常通过询问他们最有价值的客户来收集信息，询问他们喜欢什么，以及如何改进他们对客户的服务。
I found it very easy to contact this company, but not everyone was able to give me the information I needed for this report. They answered me via e-mails as well as they were willing to have an interview with me where I asked all my questions. The way the company is gathering there information and storing it is very interesting they usually gather the information by interviewing their most valuable clients by asking them, what do they prefer and how they will be able to improve their service to them.

Conclusion 结论

一般信息很容易在万维网中被课税。Telkom没有增加在国际长距离基础设施的竞争会带来市场的他们做什么都是可怜的信息系统，用来沟通外面的世界。
The general information was easily assessable in the World Wide Web. Telkom doesn't have an increase in competition in international and long distance infrastructure that would benefit to the market by what they do have is poor information systems that are used to communicate to the world outside.

Recommendations 建议

老实说，我认为这家公司的定位很好，很值得纳税。如果有人登录万维网，有很多来自世界各地的信息来源，通常会回答许多问题，一个人可能需要一个答案。
I honestly think this company is well orientated and very assessable. If someone logs onto the World Wide Web there are many sources of information from all over the world that will usually answer many questions that a person might need an answer for.

INTRODUCTION
I have taken my time to analysis Telkom as a company; I am very impressed by my findings. There are very professional with there work.

FINDINGS FOR IMPROVEMENT:
Telkom was essentially a South African telephone company. They have worked hard to improve operating efficiencies and cost-effectiveness and, most importantly, the quality of the customer experience.

COLLECTION
Telkom collects all its information via the internet and from all available stakeholders.

STORAGE
They store all their data in files at the main office in johannesburg. The data is only assessable to the Board of Directors of Telkom.

DISTRIBUTION
They only distribute their information when needed to. Most of the information is distributed on the World