英语论文网

暴力冲突工作 Violence Work Conflict

Abstract

A study report was requested and to be based on a critical incident that occurs or has the potential to occur in my working environment. My chosen subject was something that can potentially happen on my daily duties, violence at work.
The report explains the aims that the Violence in Work Policy and Procedure sets out to do. By reducing staff health risk to a minimum by providing training on a Conflict Resolution course each year. It explains that potentially violent patients are assessed and actions taken to prevent risks from happening to the employee’s. The employee’s are sent every year on a conflict resolution course, which used to be based on employee and client protection including self-defence, has now been streamlined to diffusing situations and body languages of potentially violent patients.
We are then shown the procedure regarding the actions taken against clients who are violent in the workplace. What the client’s standpoint is thereafter and what options are available and if needed what further action taken. Employee protection regarding security and policing during daily duties in the Emergency Department are also explained and critiqued.
The recommendation was that the training given before the change was more beneficial to the employees. That the system procedure enforced onto patients who are violent in the work place is effective but not decisive enough. Finally, the protection offered to the Emergency Department by the police is insufficient and that the security department should be based in the Emergency Department, instead of the far end of the establishment.

Introduction

It was requested to present a detailed report, which explains of a critical incident that occurs or has the potential to occur in my working environment. So I have based my report on such topic, which I feel often comes across as a potential threat in my daily working environment, violence in the workplace.
This report will cover the employee’s standpoint and rights. What procedures are set in place to protect the employee’s and what training is given to ensure that their working environment is a safe one.
It also covers the client’s standpoint regarding procedures enforced regarding the actions taken by the trust when incidences of violence in the work place occur.

1. The Employees Role (Violence In Work)

1.1 Aims of the Violence at Work Policy
The aims that the Violence in Work Policy and Procedure sets out to do, is reducing staff health risk to a minimum by providing training on a conflict resolution course each year. The conflict resolution course goes through different scenarios on how to, “correctly handle” situations when potential violence could occur and may even help diffuse hazardous or even dangerous situations.

1.2 Assessment of Clients and Definitions

When working on our daily duties, if there is a trend developing regarding violence in our workplace, then our employers (or designated responsible person) will have to conduct a risk assessment based to identify the nature and extent of this risk and to implement measures to safeguard the work place so it can be a safer place本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。