. Women in Closed communities). A good answer tells us where the primary data comes from so for a company setting it would be: the company name, location, area of business activity and for a society based setting a short description of the area will suffice.
Common Errors – using up all the available words, indicative of not wanting to get to the core work in this question, secondly, they muddle up setting and topic area, thirdly, putting in irrelevant detail, fourthly, including the problem in the setting and lastly saying the setting is the technology itself.
Topic Area for literature review
For some reason almost every student has trouble making the simple distinction between the problem setting and what they will do and the topic area for the Literature Review and end up assuming absurdly that all these are one and the same thing. It may be that a student, sadly, simply does not realise that he has to learn anything new and everything he needs to know is in the setting itself or he already knows everything. But it should be obvious to almost anyone that it is necessary to become expert in the topic area and that can only be done by a thorough study of the literature
Topic area for the literature review is where one gains expert knowledge and are things like: Network Infrastructures, MIS, system security, project management, software metrics, Real Estate business, integrated systems (ERP etc), databases architectures, accounting/billing systems, IT supported automation in manufacturing, help-desk technology, emotional intelligence, tele-working, VLEs, inventory management, supply chain management, mobile computing, IT integration, the credit card industry, banking, RFID, eBusiness, the Internet, secure payment systems, Outsourcing, Video streaming, Server virtualization, VoIP, Tourism, telemedicine, eGovernment, search engines, IT standards, ethics, Operating Systems, PC applications, Instant messaging, online libraries, Risk, Blogging etc..
The topic area is almost always twofold; about ICT (the technology) and where a problem resides (the application area). For example, I research RFID (the technology) related to inventory management (application area), I look at eCommerce (technology) and Real Estate (application area). Both areas must be mentioned but the application area may be implicit in the setting but make sure IT learning is going on somewhere as often that is entirely missing.
Common Errors – a large number of students have no concept of a literature review and so often take it to be the same as the problem setting or interpret it as asking for a description of what they will do.
Presenting Problem
For SBIT a problem is defined as a matter of concern or debate amongst situation actors; it follows a problem is an object not an activity. The problem itself need not be IT but its resolution MUST in some way involve the strategic deployment of IT resources. The student must argue from evidence that a problem exists but it is best to end the argument with a short and lucid statement problem statement such as:
…inventory discrepancies leading to additional costs and delivery delays.
…delays and errors in generating audit request data
…customer complaints about delays in resolving problem via the help desk
…bottlenecks in the repayment system causing customer complaints and miss-payments
…lack of trust in security checking activities
Common Errors – repeating the setting aga
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