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e-commerce services may benefit by the inclusion of an operationalization of perceived system risk by improving their understanding of evaluation and adoption patterns of e-commerce by business organizations. From a practical perspective, understanding the cognitive beneath web-based system evaluation and the effect of product trial can enable improved web-systems design. As a result, in order to guide to adoption behavior of organizations to use e-commerce, perceived ease of use and perceived usefulness of the e-commerce applications should be enhanced by reducing the lever of perceived risk, IS managers are willing to be involved in the e-commerce business and use its system when the perceived risk is relatively low. With the projected growth of Internet-based ASP's and web-services, a multi-dimensional measure of adopter's uncertainty and perceived risk should enrich information systems adoption research in Algeria.

METHODOLOGY

Research Title

The question which is under research in this project is 'What benefits customers are getting and what is level of risk they are taking in using online banking services?'

Research Methodology

This section includes the research work of thesis and it also includes the method of the research. This part also includes the tools which are applied and how they are applied so the finding will be unveiled. According to DANIEL MUIJS in his book Quantities research education he explains that research methods are other divided into two types. First is Quantitative and second is Qualitative method. According to JACOB (2001), Qualitative Research is a research method of investigation in which we describe ethnographic, naturalistic, anthropological field and observer researches. The concept of quantitative research is respondent is being questioned and the information that is gathered from those responses is then analysed on statistical grounds. In this research most of the data is gathered from the quantitative research method.

The present study was conducted in London. 10 major banks in London were selected. A five point likert scale questionnaire was used in the study which was ranged from strongly disagree=1 to strongly agree=5. The questionnaire included the statements measuring benefits and risks of online banking. The questionnaire was got filled by the customers of banks. The banks were requested to get the questionnaires filled by their customers during the banking hours. 300 questionnaires were given to selected banks for filling purpose. A total of 219 questionnaires were returned back. Out of 219 questionnaires 8 were rejected because they were incomplete. The rest of 211 questionnaires were included in the study for analysis. The participants were asked to tick the level of their agreement with 16 factors. 8 factors covered the perceptions of customers towards the benefits of online banking. The rest of the factors covered the risks of online banking. The respondents were given the full surety of confidentiality. The data was analyzed through the frequency analysis and mean score analysis.

PRIMARY DATA

Primary data can be collected through various means i.e. interviews, s本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。