英语论文网

t way of resolving conflict to minimize the probability of causing conflicts.

Second step is to establish a group which includes some experts who have extensive experience. These experts could make use of their experience to resolve a lot of contingencies as soon as possible and avoid the conflicts are deteriorated by their experience. Not only that, they also can give some good advice to resolve conflicts in other steps.

Third step is to negotiate. Negotiation is an effective and economical method to resolve conflict. Conflict is the problem of two or more parties rather than only one party. So it is important to have good communication and good relationship between every party. Negotiation is a good way to communicate with every party. People could get the main reason of causing conflict and discuss the best way which every party can accept to resolve conflicts. Conflict could be resolved as soon as possible and avoid be deteriorated. Mediation is another way to negotiate between parties. It needs a mediator who selected by every party to help them to resolve conflicts. Negotiation could resolve conflict without breaking relationships. It is a double win method to resolve conflict between parties.

Fourth step is arbitration or litigation. These are the resolution process in court. The differences are litigation needs discovery or jury and allows appealing. The process of arbitration or litigation is very long and takes a lot of money. It means that people spend long time and increase the cost of project but conflict is not always be resolved well. Do not use the step if conflict could be resolve by the first three steps.

结论-Conclusion

Conflict is occurred between different people or interest parties. In civil engineering construction industry, client, contractor, subcontractor and worker are four main component parts. Conflict likes a barrier to baffle the entire project. It is important to deal with and resolve conflict.

There are four main reasons of causing conflict, time, money, task allocation and contingency. Good managers and reasonable approaches are necessary for conflict resolution. Prevention, expert group, negotiation and arbitration are four steps to resolve conflicts. These could assist to resolve conflict as soon as possible and minimize loss in civil engineering construction industry.

引用-Reference

BREWER, G, 2007. Dispute avoidance. Contract Journal, 437(6611), 22.
CREE, C A, 1992. Managing disputes. In: FENN, P and GAMESON, R (Eds). Construction conflict management and resolution. London: E&FN SPON, 47-53.
DAVIES, E et al (Eds), 1998. Dispute resolution and conflict management in construction. London: E&FN SPON.
DIETERLE, R A and RAMIREZ. A M, 2001. Using the project neutral process to resolve contentious disputes. AACE International Transactions, ABI/INFORM Global, CD51- CD56.
FENN, P and GAMESON, R (Eds), 1992. Construction conflict management and resolution. London: E&FN SPON.
GOODMAN, A H, 2006. Resolving differences. Kitchen & Bath Business, 53(7), 46-47.
HARMON, K M J, 2003-2004. Construction conflicts and dispute review boards: Attitudes and opinions of construction industry members. Dispute Resolution Journal, 58(4), 66-75.
HELLARD, R B, 1992. Construction conflict- management and resolution. In FE