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deed true that the management should think of a way in which they can minimize the number of people or departments in which information regarding the business is shared and stored. This could help the employees have an easier access to the data because there is no need to get it from multiple sources.

Furthermore, to address the problem of the company regarding the high rate of turn over because of the increasing number of employees exiting the company, the firm should also rethink its way of giving out commissions to the employees. As mentioned, the commission is based on individual efforts and not on the team, which drives competition and leads to dissatisfaction. I would suggest that the bonus scheme or the giving out of commissions should be on a scheme based on how much is earned by the whole team without having to focus on individual achievements. By doing such, it is possible that there will be more team work because they have a common goal rather than working with goals going separately because each have to prove something on their own rather than having it proven buy the efforts of the whole team. The management should then decide a pay-out of bonus scheme which is based on the group's performance to avoid competition within the team. One of the key focus of a successful knowledge management is the intellectual asset management or improving the company's intellectual capital, which in any case refers to the employees of the company (Skyrme, 1997). With that, it is just right that the efforts of the employees for the business be recognized. However, recognition should entail that everyone can be compensated fairly and not just focused on specific individuals. This can be carried out by recognizing the efforts of the whole than just rewarding the efforts of the specific parts. Such can surely bring a better working environment and a more efficient workforce dedicated to their jobs because they are ware that they are rewarded fairly without having to compete unhealthily with their coworkers.

参考文献 REFEENCES:

Alavi, Maryam, Leidner, Dorothy; Knowledge Management Systems: Issues, Challenges, and Benefits; 1999

Skyrme, David J.; Knowledge Management: Making Sense of an Oxymoron; 1997

Thierauf, Robert J.; Knowledge Management Systems for Business; Quorum Books; 1999

Van der Spek, Rob., Kingma, Jan; Achieving Successful Knowledge Management Initiatives

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