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hem. They often have trouble listening and seeing other people's point of view. They are bossy and impatient to others. On the other hand, passive communicators always agree with everyone. They let others make choices and they feel powerless. The kind of communicator a good sport and recreation manager should obtain is the assertive style. Assertive communicators are effective listeners, trust self and others, and are confident in their choices. They have good enthusiasm and are able to motivate others (Sherman, 1999). This will help them with the communication skills that they will use.

Communication Skills

With assertive being the style of communication that best fits this profession, next the communication skills need to be acquired. Some good communication skills include speaking, listening, interviewing, reading, writing, giving feedback, and being interview (Communication skills, 2008). These would all be ideal for every sport and recreation manager to have.

Speaking is the most commonly used form of communication. Sport and recreation managers need to speak to their employees, the community, and people utilizing the activities provided. It is done to explain things, to provide information, or just to have conversations. There will need to be meetings that are put on where the manager speaks on issues. There will also be phone calls, interviews, and feedback reports that should be a verbal type of communication. Speaking is an effective way to communicate with anyone.

To let people know one has full attention, good listening skills are needed. Employees, the community, and people utilizing activities want to know that the manager cares about what they have to say and will deal with their concerns. Situations where one would use this skill would be in meeting, general conversations, interviews, grievance issues, questions, and concerns.

All managers need good interviewing skills. There will always be the need to hire employees. They need to be sure that they get the right applicant for the job through the interviewing process.

There are many different things to read. One will get emails, notices, letters, faxes, bulletins, brochures, etc. To understand the information or what is being asked of one needs to be able to read efficiently. The sport and recreation manager will have things that may be read out loud to other people or to themselves.

For all the different ways to read things one may also write them. The sport and recreation manager will have to send letters, emails, etc. out to the employees, community, and people utilizing activities. They need to be updated and informed on matters that concern them. They may write things down while someone else is talking, which would also require good listening skills, or they can just write down information that they have questions on or to remember things better.

When employees do good and bad things, feedback should be given to them. They need to know what is being done right and wrong so they can perform to the sport and recreation managers standards. Feedback is done at least annually and can be done whenever needed or observed.

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