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ficient information, and have access to programs that will enable them develop, improve and enhance their performance. As noted in Ozaralli (2003) for empowerment to work effectively, there must be a culture of trust, mutual respect and commitment in the organisation. This indicates that empowerment is a two way process; senior managers seek to empower employees - employees show commitment, developing themselves to effectively manage new powers. Both elements must be present for empowerment to work effectively and this might make the implementation of empowerment programs difficult in practice.

On the subject of why empowerment might present a dilemma, Paul, Niehoff and Turnley (2000) argue that empowering employees creates belief about entitlements, once these beliefs are unfulfilled (which they argue, will eventually be the case) there is a breach of psychological contract (between employer and employee) and such as breach leads to counterproductive behaviour on the part of employees. This leads us to the practical challenges of empowerment at work

工作中的管理变革与创新的挑战---Challenges in managing change & innovation at work

Current trends in globalisation and development have pushed businesses to continuously adapt by implementing several changes within their work environments. Business leaders are constantly seeking out better ways to do business, ways to cut costs, improve output and eventually improve profitability. Arguably one of management’s most colossal challenges will be the management of organisation change. This challenge is significantly amplified by the fact that change is sometimes inevitable.

Empowerment can be viewed as one of those ‘change processes’ or an innovation that can be introduced within a work place. The major huddle here is that change such as the introduction of empowerment schemes involves the alteration of human behaviour- employee behaviour. Change requires that individuals leave their comfort zones and engage in different tasks, take more responsibilities, participate in decision making and reshape their work processes. The effects of proposed changes always affect employees in different ways. Some employees might have to loose their roles and positions for others to be empowered. Because of this resistance can always be expected from those who are affected adversely by proposed changes. This is evident in the position the current coalition government of UK faces. The reduction in the deficit is largely perceived as a good thing for the country but the steps taken to reduce the deficit are opposed (or praised) differently by different groups. University students are opposed to the proposals because it will mean they will have to pay higher tuition fees in the future. Most of the working class who do not have to pay such fees and who do not have children at university support these measures.

Like all change programs, it can be expected that management will encounter many challenges while seeking to empower employees. The proposals of the UK’s coalition government to empower NHS doctors by giving them more powers and control over the management of their clinics have been received with mixed feelings. Certain doctors are concerned that this will mean they will spend more time on management and less time on actually serving their patients. Some doctors welcome such changes arguing that it w本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。