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s identified include reducing medical errors, improving quality of care, conserving physician time, sharing patient information among healthcare practitioners, and workflow efficiency (Wikipedia, n.d.a).

Thakkar and Davis (2006) suggests that the major barriers identified to adopt an EHR system are related to the technical issues, system interoperability, concerns about privacy and confidentiality, lack of health information data standards, lack of a well-trained clinician informatics workforce to lead the process, the number of vendors in the marketplace, and the transience of vendors.

4.2.2 Innovative Services in Healthcare Sector

4.2.2.1 E-Health

DeLuca and Enmark (2000) have defined e-health as an electronic exchange of healthcare data or information across organizations. E-health is used to change the business and medical practices. Even though its form and structure continue to emerge, e-health is affecting every facet of health experience. Business, medical, social, and technological factors are converging to make achievable a wide-scale and continuum-based care functionally perhaps for the first time. The Internet clearly drives the development and adoption of e-health applications because it has the reach, the infrastructure, and the acceptance to achieve widespread change.

4.2.2.2 Google Health

Google Health is a service provided from Google at no charge. Google believes that everyone should have easy access to their own health information anytime and anywhere. With a Google Health account, you can manage and share all of your health and wellness information in one central place. All you need is a username and password to get started. Features of Google health are:

Manage your health information online. Google Health offers a single place to organize and store your health information online. It is possible to track your wellness metrics, gather and organize your medical records, or import your health data directly into your account from connected doctors, hospitals and retail pharmacies.

Set personal health goals. With Google Health you can set your own personalized goals online and monitor them regularly. You can track your weight and blood pressure goals, your sleep patterns, your progress at the gym and you can also record how much you walk during the day.

Track your progress. Create custom trackers for things you want to monitor daily like sleep, how much coffee you drink a day, or how many times you exercise a week. You can also take notes on how you are doing with a particular medical condition or a personal goal you set.

Share your health information. People can better coordinate their care by sharing their health records, wellness goals and progress notes with their family members, friends and doctors. It is possible to stop sharing at any time and everyone can see who has accessed his/her own information.

Personalize your health needs. It is possible to access different contents about health topics from trusted sources and Google search results (Google, n.d.).

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