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: The quality circle groups of companies and found that over a 30-month period the quality circle groups of companies had greater increases than those of the non-participants in the percentage of time spent on production, efficiency and productivity. The quality circle group also lowered its absenteeism rate more rapidly than that of the non-participants. A valuable characteristic of quality circles is their group cohesion.

 

Group Cohesion: Although there are potential disadvantages to cohesive groups, these may result in: increased interaction among members; mutual help and social satisfaction; lower turnover and absenteeism; and often higher productivity. Groups with high cohesion experience lower job turnover and less absenteeism. Management can therefore use creative ways to design programmes to reduce absenteeism and increase productivity by establishing on-site child/day care.

 

Child/Day Care Facilities: For enhancing the ability to attend work should include:

 

• creating a safe and healthy work environment;

 

• providing day-care facilities at the work place;

 

• creating programmes to assist troubled employees;

 

• providing programmes for reducing job stress; and

 

• providing recreational and exercise facilities.

 

Job Dissatisfaction: The more people are dissatisfied with their jobs, the more likely they are to be absent. Job dissatisfaction is probably just one of many factors influencing people’s decisions to report or not to report for work. Managers should note the levels of job satisfaction in their organizations, because there is evidence that dissatisfied employees skip work more often and are more likely to resign. Dissatisfied employees may choose not to resign but to follow the company’s grievance procedure to address their concerns which could end up in workplace conflict.

 

Workplace Conflict: workplace conflict is a direct result of the power struggle between employees and employers, and emerges in many different forms in business and industry. Conflict in the workplace manifests itself, inter alia, in high labor turnover, absentee rates, accidents, grievances and dismissals. Proactive responses to the requirements of employee inclusion in the decision making process of the company will reduce conflict in the organization and absenteeism will be minimized.

 

Workplace conflict often leads to workers organizing themselves into trade unions to represent their interests. 沪ICP备10026080号-1

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