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oles,particularly during teaching in class. The suppression or expression of emotionsperformed by teachers is no accident, but influenced by many facets of stress,happiness, joy and things alike. Teachers in spite of their anger or disapprovalabout something someone has done, their disgust over something someone hasdone, and their fear of someone who appears threatening, must encourage theirstudents who are depressed or upset, remain calm when they are astonished, andshow sympathy or express friendly emotions when necessary, to their students.

Chapter Two Literature review

This chapter introduces the definition and explanation of emotion work andemotion work strategies, the previous research work on emotion work strategiesat home and abroad, that on job satisfaction at home and abroad, and that on therelationship between emotion work strategies and job satisfaction. In thischapter, the early work has been commented and suggestions for future researchhave also been given.

2.1 Emotion work strategies

2.1.1 Introduction of emotion work strategies
Emotion, as is argued, can be and always is subject to human inner heart.People often work on inducing or inhibiting certain feelings so as to render them“appropriate” to a situation. It is assumed that people feel gay at parties, sad atfunerals, and happy at the weddings. In some professions, particularly in theservice sector, dealing with customers or clients may require an employee topretend to express some emotions, suppress or hide some emotions. This is whatso-called “emotion work” or “emotional labor”. Before Hochschild, Goffman had suggested that people spend lots of effortsmanaging emotions --- that is acting. Thus, the concept of acting came intobeing. Later on, Hochschild (1983) helps classify acting into two kinds: surfaceacting and deep acting. Goffman fails to distinguish them and he obscures theimportance of deep acting.Surface acting means that employees strive to manage the visible aspectsof emotions that appear on the “surface” and which can be seen and felt by theinteraction partner, to bring them to abide by the organizational display ruleswhile their inner feelings remain unchanged. Surface acting means emotionaldissonance between the inner feelings and the outer expression. Surface actingis a problematic strategy.

Chapter Three Research design......... 40-50
    3.1 Research questions......... 40
    3.2 Subjects .........40-46
    3.3 Instruments......... 46-49
    3.4 Procedure......... 49
    3.5 Data analysis .........49-50
Chapter Four Result and discussion......... 50-66
    4.1 The current situation of English teachers' emotion......... 50-59
    4.2 The current situation of English teachers' job satisfaction......... 59-61
    4.3 The correlation between English teachers' emotion......... 61-66
Chapter Five Conclusion......... 66-71
    5.1 Major findings......... 66-68
    5.2 Implication .........68-70
5.3 Limitations and suggestions for future studies......... 70-71

Conclusion

Bibliography
1Gursoy, D., Boylu, Y. & Avci, U. 2011. Identifying www.51lunwen.本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。