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  (In the event you wish to use a different sample size for different parts of the QA, you need to adjust the sample size manually in the individual worksheets.)  Max. no. of error points will be automatically adjusted according to sample size.
5. Enter the errors found during the QA under the appropriate error type for each section.
 A = Critical error (max. error points allowed + 1)
 B = Major error (5 error points)
 C = Minor error (1 error point)
Note:  See “Error criteria” later in this chapter for a guideline for error categorisation.
6. When errors have been entered into the worksheets for Language, Formatting and Functionality (these can be performed on different occasions), a QA result is calculated automatically for each section under section result and summarised in the worksheet named Summary.  A negative percentage ranking in any of the three areas represents a “no pass”. 
Guide:
90-100% Exceptional quality
50-90% Excellent quality
0-50% Good quality
-1- -100% Needs improvement
< -100% Unsatisfactory
Note: See “Quality definitions” later in this chapter for a guideline on how to interpret the different quality definitions.
7. Indicate with yes or no whether the QA is a “pass” and add comments in the space provided.  Enter the date, save the document and print out as hardcopy.  Sign the document and send to the vendor together with the marked up hardcopy from the evaluator of if it is a client QA, or distribute to relevant person if it is an internal vendor QA.

Error criteria

An error found during a QA should be categorised according to severity.  The list below provides a guideline for how to make this categorisation, but it is important to note that definitions for the different levels of severity should be established and agreed between client and vendor.  The reason for this is that severity levels can vary from project to project and client to client.  An informal way of describing the three severity levels could be to say that a critical error would be one that would stop the product from shipping until fixed.  A major error would not stop shipping, but be noted so that a fix can be organised at first opportunity.  A minor error can be regarded as cosmetic and would only be fixed if an opportunity is presented to do so without causing delay and expense.
The following list offers more specific recommendations as to how errors can be categorised:

Critical
• Error occurring in a particularly visible part of documentation or software, i.e. book/packaging cover, menu bar or opening screen.
• Major error being repeated in multiple locations.
• Localisation error causing application to crash, or negatively modifies/misrepresents functionality of the software.

Major
• Error occurring in a highly visible part of documentation or software, i.e. header, table of contents, menu command or associated dialog box, help/CBT topic, etc.
• Error resulting in a misleading statement.

• Minor error being repeated in multiple locations.
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 Previous QA feedback not being applied.
• Error resulting in a potentially offensive statement.

Minor

 

• Any error of a severity lesser tha本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。