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澳洲留学本科thesis范例 [9]

论文作者:www.51lunwen.org论文属性:本科毕业论文 Thesis登出时间:2015-06-26编辑:felicia点击率:13291

论文字数:4838论文编号:org201506242028415567语种:英语 English地区:澳大利亚价格:免费论文

关键词:

摘要:这是一篇澳洲留学thesis论文范文,简要论述了企业发展过程中的注意事项,特别是人力资源管理方面需要极为关注的问题。

HRM approaches in Subway.


RECOMMENDATIONS


According to the company's life cycle which is at the growth stage, and strategy involving maximising return on investment and providing excellent customer service (Subway Staff Handbook, 2009); they have relatively appropriate HR strategies in place. However, in order for them to adapt to the changing dynamic environment, they could improve and develop some of their procedures.


From speaking directly with staff at the franchise, it was identified that the employees are given a high level of empowerment. When management first implemented this, staff members were allowed to give out free upgrades but weren't given appropriate instructions on procedures. It is recommended that management provides training and supervision (in the form of instruction booklets) before employees are empowered.


Subway currently closely controls its staff, but it could shift from PM, monitoring approach to nurturing in order to build trust between the company and its employees.


As this franchise in particular is in the development stage, some HR procedures such as rewards and promotions are not clearly identified yet. The company could improve this in order to increase enthusiasm within employees, thus leads to achievement of organisational goals.


Subway already emphasises the importance of teamwork however this can always be improved and develop for example by the use of team building workshops. They could also have an additional rewards set for teamwork as opposed to just individual rewards.


Finally, rate of pay is fixed as there is no difference between weekend and week pay. Separate teams are allocated to work weekends and mid-week. With a separate team just working on the busier weekends, dissatisfaction may occur. In compliance with other fast food companies within the UK, a recommendation would be to increase the hourly pay rate for the members that work on the weekends.


REFERENCE LIST


Armstrong, M. (1987) 'Human resource management: a case of the emperor's new clothes?', Personnel Management, 19(8), pp.30-35

Armstrong, M. (1996) A handbook of Personnel Management Practise 6th Edition, Kogan Page Ltd, pp.27-63

Armstrong, M. (2003) Human Resource Management Practice 9th ed. Cambrian Printers Ltd, pp.397-496

Azashemi, M., (2008) Operational context: Human resource management, Prentice Hall

Bach, S. and Sisson, K. (2000) Personnel management: a comprehensive guide to theory and practice, 3rd ed, Oxford: Blackwell

Bach. S, Sisson. K (2002), Personnel Management (3rd Ed). Blackwell Publishing. Oxford (UK), p.323

Bach. S. (2005), Personnel Management (4th Ed). Blackwell Publishing. Oxford (UK).

Beardwell, J and Claydon, T. (2007), Human Resource Management: A Contemporary. Approach, 5th ed., London: FT Prentice Hall

Beardwell, I., Holden, L. and Claydon, T. (2004) Human Resource Management: A Contemporary Approach, 4th ed., Harlow, Financial Times论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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