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iegel and Slocum 2007).
We all can master the art of communication. There are several rules regarding how to maintain sincere and warm relations:
1. Look in the face of your interviewer. Eye contact is very important. Look in the face of your interviewer with confidence. This will help to create the atmosphere of trust.
2. Be a good listener. “Be good listeners. Make others speak about themselves” (Carnegie 2009, p. 70). Active listening is the best proof of approval.
Dale Carnegie, the author of a well-known book in the world “How to Win Friends and Influence People: Simon and Schuster” that was republished 111 times in the USA, was once invited to play bridge. Among the guests was a woman who, having found out about Carnegie’s trip across Europe, asked him to tell her more about it. The woman told Carnegie that she had recently come back from a trip to Africa. Carnegie showed his interest to her trip. He began asking her about it and the woman told him about it with pleasure. Her speech lasted 45 minutes. Subsequently, the woman did not ask about Carnegie’s trip. She appreciated having an attentive listener because everyone likes to be listened to. To be a good listener will help a person to achieve his professional goals. The secret of success in business conversation is paying attention to your interviewer.
3. Ask questions that require complex answers. Remember, people are not interested in how much you know until they find out how much you are interested in them. “Make your interviewer talk much more than you do it by yourself” (Carnegie 2009, p. 116). A person who asks questions is showing the other person that he or she is interested in him or her.
Once I had a business meeting with a lawyer, Anthony, concerning my project. Anthony was very serious and began discussing the project at once. Surely I could accept such style of behavior. Figuring that during the work over the project I would need the help of the lawyer, I decided to have good relations which would contribute to our successful work. I asked questions which displayed my interest in Anthony’s personality. I asked how long Anthony had been working as a lawyer, where he had studied, what he liked most in his profession, and so on. While listening to me, Anthony noticed my interest to his personality and he began asking questions. As soon as our relations became friendly, the work became more pleasant and the lawyer desired to finish his work in the best way though the time of our meeting had finished.
4. Be confident in yourself. People want to communicate with those who believe in themselves. “The true belief starts from the belief in yourself” (Spiegel 2000, p. 145).
5. Show others that you have a sense of humor. We all feel well with people who can laugh about themselves and the whole world.
6. Be honest and sincere. A person should keep his word and show up on-time. One should also acknowledge his or her faults. One should respect other people, so that he or she in-turn, will be respected.
7. Love and respect people. “Captiousness closes the doors. Goodwill opens them” (Spiegel 2000, p. 144).
8. Maintain a positive mood. “You represent what you think about yourself. Think about yourself only good” (Spiegel 2000, p. 145).
9. Show interest towards other people. “We are interested in others when they are interested in us” (Carnegie 2009, p. 70). Listen as much as possible, show yo