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论文作者:留学生论文论文属性:报告 Report登出时间:2011-03-17编辑:anterran点击率:3872
论文字数:890论文编号:org201103170955584201语种:英语 English地区:英国价格:免费论文
关键词:Quantitative Management TechniquesFORECASTING DEMANDTHE CENTRAL SCOTTISHAMBULANCE SERVICE
ISMP91 Quantitative Management Techniques Autumn 2009
FORECASTING DEMAND FOR THE CENTRAL SCOTTISH AMBULANCE SERVICE
The Central Scottish Ambulance Service (CSAS) faces considerable difficulties providing a good service for non-emergency patient 代写留学生论文transport in the central region of Scotland. The CSAS base is in Stirling, but the region they have to cover stretches from Tyndrum and Crianlarich in the North West (one hour drive from Stirling) to Falkirk in the south east (on average a twenty five minute drive from Stirling). Fortunately the bulk of the population live in the immediate vicinity of Stirling and Falkirk. The base in Stirling is geographically the most central for the population of the region as a whole.
Currently the director of CSAS is interested in planning the non-emergency patient transport service which transports patients to and from hospital. This service is primarily used by old or disabled people who are unable to make their own way to hospital. The service has to meet some tough service targets and demand appears to be increasing over time.
Assignment Tasks
You have been asked to provide expert advice on how to provide non-emergency ambulance services for 2010. CSAS have identified areas of concern as described below:
1. Factors affecting demand
It is likely that postcodes with greater population will have a greater demand for CSAS transport. Also the distance to hospital may be an important factor (as indicated by the journey time). It is also likely that demand is greater in poorer areas of the region. The director would like you to identify which are the most important factors influencing demand (as measured by patient journeys per year). (20%)
For each postcode in Central Scotland you have been provided with data on the number of patient journeys per year, the number of volunteer drivers, the population, the population aged over 65; the number of people with long term chronic illness and the Carstairs index of deprivation ( -7 very affluent, 7 very deprived) – this is a measure of poverty and the average journey time from that postcode to hospital.
2. Volunteer Drivers
The CSAS service is also supplemented by volunteer drivers; these are typically retired people who volunteer to drive patients to hospital. The volunteers give their time for free but are paid a mileage rate to cover petrol and running costs of their cars. The Director would like to understand whether volunteer drivers are equally distributed across the region, or perhaps more volunteers are found in less deprived districts. He has no idea what factors (if any) influence the number of volunteer drivers and would like you to investigate this. (10%)
3. Forecasting monthly demand
Demand for CSAS services varies considerably from month to month. Use the data provided to produce a monthly forecast for demand for patient transport services in Central Scotland for 2010? (30%)
4. Identifying maximum demand
The Director currently has sufficient vehicles and crews to transport a maximum of 4500 patients per month. Identify the months (if any) where there is not sufficient vehicles to meet demand. (5%)
5. Decisions (You will need to use material from the lectures on 2/11/2009 to answ本论文由英语论文网提供整理,提供论文代写,英语论文代写,代写论文,代写英语论文,代写留学生论文,代写英文论文,留学生论文代写相关核心关键词搜索。