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论文作者:www.51lunwen.org论文属性:学术文章 Scholarship Essay登出时间:2015-07-02编辑:caribany点击率:17806
论文字数:10005论文编号:org201408202011243738语种:英语 English地区:英国价格:免费论文
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摘要:隐性知识,是很难以描述的一种认知形式。在竞争激烈的市场环境中,企业已经意识到隐性知识有很多的竞争优势。本文对职场中的合作学习和知识共享进行研究。
Tacit and Explicit Knowledge Management 隐性和显性知识管理
Is there a relationship between learning and knowledge? Toumi (1999) describes knowledge as a having a perception or a knowing; it could also be depicted as intelligence or sense-making of how things are, what they are and why they are. And so, we learn knowledge by understanding the world differently, and by this we acquire the possibility to act in alternative ways. Subsequently, through our collective activities and communications, we share new perspectives and thus learn collectively.
Knowledge is categorised to two major types- Tacit and Explicit. Tacit knowledge is a form of knowing that cannot be reported because they are deeply embedded in individuals' actions and their involvement in a specific context (Raelin, 1997), while Explicit knowledge refers to 'content that has been captured in some tangible form such as words, audio recordings, or images' (Kimiz, 2005: 8). Tacit knowledge can however be transferred to a learner through observation. As explicated by Kimiz (2005) tacit knowledge is a property of the knower in that what someone finds easy to articulate might be very difficult to for another to externalise. Thus, tacit knowledge becomes valuable due to a likely difficulty to articulate it by persons other than the knower.
Realising the value of tacit knowledge, from a business stand-point, organisations need to guard this form of knowledge and ensure its circulation within the organisation; if they must make the best use of it for competitive advantage because type of knowledge is difficult for competitors to replicate. Tacit knowledge in organisations 'consists of deep understanding of complex, interdependent systems that enables dynamic responses to context-specific problems' (Wenger, McDermott and Synder 2002: 9)
We see trends of tacit knowledge sharing in the workplace through interactions within teams when individuals collectively learn informally from each other by story-telling, conversations, coaching and at other times through apprenticeship. Such informal discussions that occur at various instances over a cup of coffee; at lunch time; through spontaneously seeking for guidance from a colleague in navigating a computer application - are more often than not, avenues through which tacit knowledge is transferred.