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grate classifications issues on ICT in the next meeting.
The work program for 2002-2004 will be submitted to UN Statistical Commission.
The next meeting will take place 23 – 27 September 2002 in Nantes, France and the meeting 2003 in Japan.

4. Eurostat Information Society surveys planned for 2002
Richard Deiss, Eurostat
5. IT indicators in Japan. The Reform of Corporation Management as a result of the introduction of IT. Survey on ICT workplaces
Hiroyuki Kitada, Ministry of Public Management, Home Affairs, Posts and Telecommunications
6. Use of ICT in the public sector
Martin Lundoe, Statistics Denmark
7. The dilemma of quantifying IT expenditures in organisations
Anders Hintze, Statistics Sweden
8. Reviewing the ICT sector definition: issues for discussion
Alessandra Colecchia, OECD
9. Some Grass Roots Concepts to describe and measure Information Economy
Marc Aufrant, Direction du Développement des Medias
10. Industry Classification Revision and the Content Sector
Jean-Marie Nivlet, Direction du Développement des Medias
Summary
The final version of the model questionnaire on the usage of ICT and the Internet with a special focus on electronic commerce in enterprises was briefly presented by
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Mr Boeegh Nielsen. The model questionnaire has been discussed and revised during previous Voorburg Group meetings and OECD/WPIIS meetings. The current version is considered to be the final one, though new modules and updating is necessary in the near future. The rapid technological development, the pervasive nature of ICT in general and the demand for rapid statistics have raised new challenges to statistical institutes. Frequent updating of survey tools is also needed. The model questionnaire is based on flexible modules, where country specific issues are possible to be added. The five modules cover the key areas of user interest:
• General information about ICT systems,
• Use of the Internet,
• Electronic commerce via Internet,
• Electronic commerce via other computer-mediated networks and
• Barriers on use of e-commerce, Internet and ICT in general.
The basic design uses tick boxes and concentrates on qualitative data. The model questionnaire may be used when implementing new surveys or when adding new items to already existing surveys. Future steps for developing the model questionnaire will be related to focus on E-business processes and impacts of ICT on the enterprise level.
The final version of the model questionnaire was considered to satisfy the user needs of today. Countries which had used the model questionnaire reported of difficulties with questions related to Internet/EDI sales. It was asked if EDI really should be included as it represents ‘old technology’, not very relevant to new economy. It was also asked if some modules could be asked only every second or third year, but e.g. Eurostat stressed the need for fresh information. A possible module on knowledge and training was discussed. When measuring the impacts of ICT on productivity it is considered crucial. It was discussed if other survey tools, targeted to survey knowledge and training and their impact on business processes would be necessary. IT managers probably find these issues out of their responsibilities. UK and NZ raised the question on the definition ‘total value – commission’ when reporting Internet sales. Should a travel agency report their commissio本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。