............................................................................... 28
4.1. Research Results Descriptions ........................................................................................... 28
4.1.1. Volunteer Questionnaire ............................................................................................... 28
4.1.2. Focus Groups ................................................................................................................ 28
4.2. Volunteer Motivations ....................................................................................................... 29
4.2.1. Differences in Motivation by Demographics and Employment Status ......................... 31
4.3. Influence of 2012 London Olympics ................................................................................. 33
4.4. Continuing Motivation to Volunteer .................................................................................. 34
4.5. Volunteer Satisfaction and Management ........................................................................... 36
4.5.1. NV Volunteers’ Event Experiences .............................................................................. 37
4.5.2. NV Volunteers’ Experience with Newham’s Volunteers .............................................. 39
Chapter Five
5. Conclusions and Recommendations ............................................................................................. 42
5.1. Research Conclusions ........................................................................................................ 42
5.1.1. Motivations and the 2012 Olympics ............................................................................. 42
5.1.2. Continual Motivations ................................................................................................... 43
5.1.3. Volunteer Management ................................................................................................. 44
5.1.4. Implications for Further Research ................................................................................. 44
5.2. Recommendations .............................................................................................................. 45
5.2.1. Actions for Members of Newham’s Volunteers ............................................................ 45
5.2.2. Actions for Directors of Newham’s Volunteers ............................................................ 45#p#分页标题#e#
5.3. The Future of Newham’s Volunteers ................................................................................. 46
5.3.1. Further Development .................................................................................................... 46
5.3.2. Best Practice Model ...................................................................................................... 47
iii
Table of Contents, Continued
References……………………………………………………………………………………………..48
Appendix One
a. The History of Newham's Volunteers ...........................................................................................vi
Appendix Two
a. Suggestions for volunteer reward and recognition ...................................................................... vii
Appendix Three
a. Cover Letter for Volunteer Questionnaire .................................................................................. viii
b. Volunteer Questionna
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